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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > Stuck iOS 7 app updates

Stuck iOS 7 app updates
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Oct 8, 2013, 10:39 AM
 
My App Store app appears to be stuck. I've continued doing manual app updates, and it has had a badge of "2" for the past few days, but going to the "Updates" section shows just an empty page (besides the "Purchased" button at the top). I've tried force quitting, power cycling, and logging out and back in. I've also tried installing a free app from the store to "un-stick" it, but that didn't work either. I haven't gotten any updates for other apps for the past few days because of this. Anything else I can try?

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Steve
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Oct 9, 2013, 04:22 AM
 
I have that too. Apparently it is because you have updates that require iOS 7 while you are still on iOS 6. They show up as available updates, but when you go to get them, the App Store app verifies if you can download them or not. It realizes that you can't, so the update page is empty.
The new Mac Pro has up to 30 MB of cache inside the processor itself. That's more than the HD in my first Mac. Somehow I'm still running out of space.
     
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Oct 9, 2013, 02:30 PM
 
No, I'm already updated to iOS 7 and had already done successful updates in iOS 7, so I don't think that was the issue.

In any case, I power cycled the phone a few more times and it finally cleared the stuck updates. I'm not sure what happened, but I hope it doesn't happen again.

Steve
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Oct 9, 2013, 03:18 PM
 
I have found that some apps start to download and get stuck and restarting the iphone doesn't do anything. What I have found to finish the downloads is to go to the app and try to run it. When you try to start it, the download bar fills and finishes the download, at which point, the updated app starts.
     
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Oct 9, 2013, 07:33 PM
 
Originally Posted by jdonahoe View Post
I have found that some apps start to download and get stuck and restarting the iphone doesn't do anything. What I have found to finish the downloads is to go to the app and try to run it. When you try to start it, the download bar fills and finishes the download, at which point, the updated app starts.
I tried that too. When I tapped the stuck app, its name would change to "Waiting..." but nothing else would happen.

Steve
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Oct 9, 2013, 09:36 PM
 
I have "unstuck" some downloads by clicking on them, changing them to "waiting" and then again, which changed them to "Paused," and finally clicking again and getting the little clock/progress ring.

Glenn -----OTR/L, MOT, Tx
     
   
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