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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPhone, iPad & iPod > iPhone 4 freezes during restore/upgrade to iOS 7.0.2

iPhone 4 freezes during restore/upgrade to iOS 7.0.2
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Forum Regular
Join Date: Oct 1999
Location: Toronto
Status: Offline
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Oct 20, 2013, 10:57 PM
 
I have an iPhone 4 that was running iOS 6.1.3. I requested that my provider unlock my phone and they told me I had to back up and restore to proceed, which necessitated that I upgrade to iOS 7.0.2. When I tried to download the iOS 7.0.2 IPSW directly through iTunes, I received a message upon the completion of the download that the file was corrupted. I decided to bypass this step by downloading the IPSW directly from Apple and alt-clicking the Restore button to choose the file directly. Each time, the upgrade hangs about 30% of the way through, leaving me essentially with a bricked phone. Does anyone have any suggestions for how I might be able to successfully restore my phone?
     
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
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Oct 21, 2013, 06:31 AM
 
If your iTunes still recognizes the phone, I'd start over. Connect the phone and download the update again; I'd do this as "download only" to make sure it is downloaded properly before going on. Once it is downloaded and verified, then upgrade the phone. I get the impression that even your "direct download" was somehow corrupted, which is why your phone is goofed up.

Glenn -----OTR/L, MOT, Tx
     
   
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