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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPod, iPhone & Apple TV > 49 page bill!

49 page bill!
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kman42
Professional Poster
Join Date: Sep 2000
Location: San Francisco
Status: Offline
Aug 14, 2007 , 12:09 AM
 
Page after page of non-descript "Data Transfer" line items for $0.00. Totally useless and a complete waste of paper and ink. Shame on ATT and shame on Apple for not working this out ahead of time.

Ive should design a bill and fax it over to ATT.

Anyone have a longer bill?

kman
     
Angelo78
Forum Regular
Join Date: Nov 2004
Status: Offline
Aug 14, 2007 , 12:19 AM
 
I don't have an excessive bill, but this person does...

http://www.notebooks.com/2007/08/13/...e-iphone-bill/
     
Big Mac
Posting Junkie
Join Date: Oct 2000
Location: Los Angeles
Status: Offline
Aug 14, 2007 , 12:54 AM
 
Switch to paperless.

Apple and Intel: As kosher as a cheeseburger.
     
kman42
Professional Poster
Join Date: Sep 2000
Location: San Francisco
Status: Offline
Aug 14, 2007 , 08:31 AM
 
I already did. Even so, it just blows me away that a corporation could be so clueless that it would let something like this happen.
     
ghporter
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Aug 14, 2007 , 09:09 AM
 
Don't think for a minute that AT&T has a person examining the bills. Just think of how many people that would take! No, your super-sized bill came from their billing system, and it is definitely a product of the ultra-modern 1980s. The only thing I've ever had bad to say about SBC/Cingular/AT&T is that their billing department is just plain odd. At least none of the repeats were actual charges-you could have racked up a $234,567,890 bill with $234,567,799 in credits-wouldn't THAT be fun to wade through!
Glenn ----- PLEASE SUPPORT ME IN THE FIGHT AGAINST DIABETES. Click the picture to donate!
     
mutelight
Forum Regular
Join Date: Dec 2006
Status: Offline
Aug 14, 2007 , 09:12 AM
 
That is absolutely insane.

Dual 2.66Ghz Xeon Woodrcrests // X1900XT 512MB // 30" Apple Cinema Display // Digidesign Digirack 002// ASP8s // 80GB iPod Video // 8GB iPhone // Black MacBook 2.16Ghz Workstation Area
     
amazing
Mac Elite
Join Date: Jan 2003
Status: Offline
Aug 14, 2007 , 09:34 AM
 
My understanding is that they're required by law and regulations to disclose all that info.

Useless...but in the past, that's where they hid all sorts of weird charges that were so convoluted people never bothered to dispute them.
     
theDreamer
Dedicated MacNNer
Join Date: Feb 2007
Status: Offline
Aug 14, 2007 , 09:58 AM
 
I know a while ago, maybe a year, was the last time I saw our families bill and it was tops three pages per person, but non of us were using a smart phone or such device. Though now after reading about this I am wondering if we still get a paper bill because I use my iPhone everyday so....
     
::maroma::
Addicted to MacNN
Join Date: Jan 2002
Location: PDX
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Aug 14, 2007 , 12:27 PM
 
I'm surprised environmental groups aren't going insane over this news. How many forests did AT&T have to kill to send out all of these bills for one month?

I have a feeling Apple/Steve are grinding their teeth watching AT&T fumble around this iPhone deal. The overall cell service seems to be pretty solid, but they drop the ball on a lot of the other detail stuff (like billing and activation).
     
Cold Warrior
Moderator
Join Date: Aug 2005
Location: Access tunnel, six feet under the Russian embassy
Status: Offline
Aug 14, 2007 , 01:27 PM
 
Wireless providers and airlines are the worst at customer service and operations.
     
::maroma::
Addicted to MacNN
Join Date: Jan 2002
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Aug 14, 2007 , 01:33 PM
 
Originally Posted by Cold Warrior View Post
Wireless providers and airlines are the worst at customer service and operations.
I'm gonna add Credit Card companies to that list.
     
SeSawaya
Mac Elite
Join Date: Oct 2001
Location: in a wepons producing nation under Jesus
Status: Offline
Aug 14, 2007 , 01:50 PM
 
69 pages for me, but my wife also has an iPhone.

I thought AT&T was sending me a catalogue.

Yikes
     
::maroma::
Addicted to MacNN
Join Date: Jan 2002
Location: PDX
Status: Offline
Aug 14, 2007 , 03:04 PM
 
I'm scared to look inside my mailbox.

Someone send help!
     
DigitalEl
Mac Elite
Join Date: May 2000
Location: Goodyear, AZ
Status: Offline
Aug 14, 2007 , 10:22 PM
 
Life's too short for Internet use on EDGE, hence I use wi-fi about 85% of the time. The only thing I do on wi-fi is check my mail (I don't get much) or maybe the weather and movie times. My AT&T bill was a normal envelope with a reasonable 8-10 pages.
Slide to Unlock
     
suhail
Senior User
Join Date: Nov 1999
Location: Earth
Status: Offline
Aug 15, 2007 , 12:06 PM
 
in a box…" lmao
That must've been the funniest video I've seen in a long time.
     
Nodnarb
Mac Elite
Join Date: Jun 2004
Status: Offline
Aug 15, 2007 , 02:59 PM
 
100 pages for me. wow.

Switching to paperless billing as we speak...
     
Cadaver
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Join Date: Jan 2003
Location: ~/
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Aug 15, 2007 , 08:22 PM
 
I haven't seen my bill - my business pays for my cellphones, but I can just imagine what the secretary was thinking when she opened the "envelope."

It'll be even bigger next month - my wife just got an iPhone, too.
Mac Pro 2.66GHz, 6GB RAM, GeForce 8800GT, 24" LG 246W
Black MacBook 2.2GHz, 4GB RAM
PowerMac G4 Cube 450MHz, 1.5GB RAM, GeForce 6200
iPhone, Apple TV, Time Capsule 1TB
     
macintologist
Professional Poster
Join Date: Mar 2002
Location: Wisconsin
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Aug 16, 2007 , 01:26 PM
 
You can thank the government guns for forcing AT&T to disclose absolutely *everything* in your bill.
     
::maroma::
Addicted to MacNN
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Aug 16, 2007 , 06:53 PM
 
I say we all choose paper bills and force AT&T to spend millions on shipping these boxes out every month. Trees be damned!
     
SEkker
Grizzled Veteran
Join Date: May 2003
Status: Offline
Aug 17, 2007 , 10:46 PM
 
The worst part is I still cannot make heads or tails on mine as I added two additional lines last month.
     
Railroader
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Location: Indy.
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Aug 19, 2007 , 08:26 PM
 
Originally Posted by macintologist View Post
You can thank the government guns for forcing AT&T to disclose absolutely *everything* in your bill.
You speak as if that's a bad thing.

בְּטַח אֶל-יְהוָה, בְּכָל-לִבֶּךָ; וְאֶל-בִּינָתְךָ, אַל-תִּשָּׁעֵן.
     
ghporter
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
Status: Offline
Aug 19, 2007 , 08:57 PM
 
I'm with Railroader on this. During the '80s, before and after the AT&T divestiture, you got a very short bill that explained almost nothing-and it didn't matter if you used "Ma Bell" or not. But we consumers made a big stink about "what the hell am I paying for?" and Congress listened. So carriers have to disclose everything. I can honestly say that I've caught a number of billing errors because my total was out of the ordinary, and having the itemized bill let me find the errors.
Glenn ----- PLEASE SUPPORT ME IN THE FIGHT AGAINST DIABETES. Click the picture to donate!
     
glideslope
Mac Enthusiast
Join Date: Mar 2002
Location: NY
Status: Offline
Aug 21, 2007 , 05:30 PM
 
Originally Posted by Cold Warrior View Post
Wireless providers and airlines are the worst at customer service and operations.
Only the Unionized Airlines.

p.s. I'm not Russian, so relax.
"Silence is a true friend who never betrays." Confucius