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Restore a *locked* iPhone?
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Addicted to MacNN
Join Date: Oct 2002
Location: Cambridge
Status:
Offline
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My iPhone is locked (I assume they mean the PIN on boot?) so I can't access my phone via itunes till its unlocked. Due to a broken screen I can't enter my PIN.
I need to restore it before returning it to Apple. Annoying! 
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Addicted to MacNN
Join Date: Oct 2002
Location: Cambridge
Status:
Offline
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Grizzled Veteran
Join Date: Jul 2003
Location: Body in London, mind elsewhere
Status:
Offline
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Did it restore ok from iTunes?
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Addicted to MacNN
Join Date: Oct 2002
Location: Cambridge
Status:
Offline
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it wont mount in itunes as it's Sim locked. SO I can't restore it
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Mac Elite
Join Date: Sep 2005
Location: Vancouver, BC
Status:
Offline
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Put your SIM in another phone and remove the SIM lock.
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Addicted to MacNN
Join Date: Oct 2002
Location: Cambridge
Status:
Offline
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there is no sim in the iPhone though.
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Mac Elite
Join Date: Sep 2005
Location: Vancouver, BC
Status:
Offline
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You mentioned a PIN on boot ... I'm assuming you mean a SIM PIN when you try to unlock it to use it.
And yes, the iPhone does in fact have a SIM card:
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Addicted to MacNN
Join Date: Oct 2002
Location: Cambridge
Status:
Offline
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sorry. I meant there is no sim card in the iPhone, and yet iTunes is saying my iPhone is locked.
My Sim Card does not have a Pin number setup. The iPhone has the "lock keypad option"
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Mac Elite
Join Date: Sep 2005
Location: Vancouver, BC
Status:
Offline
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Can you post a picture?
I'm really confused. :-P
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Mac Elite
Join Date: Jan 2000
Location: Columbus, OH/Chicago, IL
Status:
Offline
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He means his iPhone has been locked via the Settings, General, Passcode Lock and he can't enter the code because of the damaged screen.
I think the OP is SOL.
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I'd give my right arm to be ambidextrous.
Posted from my iPhone
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Addicted to MacNN
Join Date: Oct 2002
Location: Cambridge
Status:
Offline
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fixed by doing that hardcore restore thing. where you release the button when you see the apple logo.
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Professional Poster
Join Date: Jun 2007
Status:
Online
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If this doesn't raise a red flag on unlocking/jail breaking, I don't know what does.
I'm glad the OP was able to reset/restore it but it seems to me that there was a very real possibility that he might not have.
To each his own, but those folks who wish to unlock/jail break should know the risks.
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