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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPod, iPhone & Apple TV > Problem syncing iPhone with Photo Syncing Turned On

Problem syncing iPhone with Photo Syncing Turned On
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Join Date: Aug 2006
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Apr 17, 2008, 02:41 AM
 
I have been using my iPhone for quite some time with no problems. Because of a Leopard problem I had to do a complete reinstall of Leoopard and my data. I've had no problems using iTunes and iPhoto has worked fine. I am now syncing my iPhone again but the problem I have is that if I have Photo syncing my iPhone won't sync. It first tried to sync photos and then gives a box with the error message "The iPhone "iPhone" cannot by synced. The required file cannot be found." This only occurs if syncing photos is selected. If not it syncs fine. I don't believe anything is corrupt with my iPhotos since it works fine with the same pictures in there. Any idea what could be causing this?
     
kjo
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Jul 14, 2008, 09:06 PM
 
I have this exact same problem with both my iPod Classic (new as of late April) and my new iPhone 3G. I can't sync any photos at all and I get the error message "The [iPod or iPhone] cannot be synced. The required file cannot be found."

I called Apple soon after buying my iPod Classic, and all they could suggest was to bring it to a Genius Bar. I haven't had any time to do that, and after the ridiculous amount of time I spent in line last Friday I am loathe to go near another Apple Store again for the next five years.

Does anyone have a solution to this? I have reinstalled iTunes and trashed pref files, to no avail. I'm running 10.4.11 and have the latest updates for the iPod and the iPhone.

Thanks.
     
kjo
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Jul 14, 2008, 11:25 PM
 
Never mind - I've figured it out. Despite the fact that all of my files are the correct format, I apparently have some photos that are corrupted somehow. I'm synching one album at a time in order to figure out which photos are being rejected by both my iPod and iPhone.
     
   
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