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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPod, iPhone & iPad > Can't find purchased videos

Can't find purchased videos
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Dedicated MacNNer
Join Date: May 2005
Location: Maryland
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Jul 21, 2006, 01:25 PM
 
I'm posting this for a friend of mine (trying to get her to join here herself).

She bought a subscription to a daily TV show in iTMS. She got the purchase recipt and emails saying there are new episodes available, but she can't find them. They don't show up in the "purchased" folder in iTunes nor in the video folder. I can't play videos so I don't know how to help her.

What to do?
thanks,

k-
     
mdc
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Join Date: Feb 2003
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Jul 21, 2006, 03:17 PM
 
Get her to try Advances > Check for Purchases... in iTunes.

See if that helps.
     
karent  (op)
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Join Date: May 2005
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Jul 21, 2006, 03:30 PM
 
Thanks. Don't know why I didn't remember that myself, especially since I had a download jam the night before and I had done the same thing to get it to finish.
     
   
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