well.... ipod likes to reset itself when I fastforward to the end of a movie

... i have tried restoring it.. that didn't work... rang apple, after 20mins of talking to them then said that i had to restore it

... did that again and it still resets itself. It has got update 1.2. It's not that big of a dael but it should work with out a hitch. does anybody know where i can find a free ipod movie converter. the one i'm using takes days to convert?