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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPod, iPhone & iPad > Big iPod Shuffle Problem

Big iPod Shuffle Problem
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Fresh-Faced Recruit
Join Date: Oct 2006
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Oct 28, 2006, 01:01 PM
 
Okay, this is a confusing one, so read it carefully to understand it fully

The iPod shuffle in question is my ladyfriend's, bought in October 2005, and has never caused us a bit of trouble. Until last night.

Last night I downloaded and ran the new iPod Shuffle fix that Apple distributed (http://docs.info.apple.com/article.html?artnum=303979) The iPod never had trouble in the past, but I wanted to keep up with the updates so that it stayed that way, and ran it.

After it had finished running and reset, the iPod dissapeared from the finder. I thought "great, all done and dusted." When I tried to plug it in again and add music, I went through the "what is it called" tabs etc. which come up when you first use a shuffle. It was on the Finder, in iTunes, all was well.

I noticed that after a few seconds, the iPod dissapeared from the Finder. Stayed in iTunes, but had seemingly vanished from everywhere else. This is interesting, as it's one of the things that the fix is supposed to solve in the first place!

This is my problem. The iPod vanishes when something tries to use it. If I enable 'disk use' on the device, it appears. Turn it off, vanishes again. The iPod vanishing tricks have given me some error:1418's, which were fixed to many on www.1418hell.com. Even running older updaters doesn't fix these problems.

I'd like to have this iPod stop dissapearing when I open programs such as iTunes, and have it work properly again.

If anyone can contribute anything to this, I'd be very appreciative. (I signed up specifically to ask this on MacNN - recommended by kick52 and Lordx in your IRC chat.)

Cheers everyone.
     
Mac Elite
Join Date: Mar 2006
Location: Here
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Oct 28, 2006, 05:33 PM
 
It is my understanding that you are only supposed to use that utility if you actually have a problem. Maybe run it again?
     
Baninated
Join Date: May 2005
Location: England
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Oct 28, 2006, 05:53 PM
 
he has tried that
     
Fresh-Faced Recruit
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Oct 29, 2006, 02:07 AM
 
It's pretty crazy to think that the fix has actually caused one of the issues it was created to solve…

I've tried many different things to get this to work, from running older updates, to re-running the fix, but when ever something 'uses' the ipod (even those two examples) it dissapears while in use, then appears again (assuming iTunes is closed).

When iTunes IS open, the iPod then becomes invisible until it's having a transfer (adding/removing music, syncing, etc.) where it appears for a split second, until the process is complete. Then, it goes invisible again.

The error:1418 seems to no longer appear.

It's all rather crazy; I hope someone can bring light to this.

Thanks guys, hope you can help
     
   
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