Try the software section on
All things iPod, iTunes and beyond | iLounge
Questions here tend to get answered a lot more quickly, btw, if you
a) let people know your problem BEFORE they have to click on the thread, which many don't do if they don't have time to waste, and
b) let people get at least an *idea* of what the hell system you're running.
Most of us here are Mac folk. We'll help, but don't think that we'll assume you're running XP.