[smv1110]

My iPod is showing a sad face, and doesn't respond to being plugged in or show up when I plug it in. Help!

The iPod has a sad face when I try to turn it on, doesn't charge up when plugged in, and no computer will recognize it when I hook it up. It is completely screwed?

[ipodGuru]

Issue or symptom

iPod displays a sad iPod icon

and

* iPod is not recognized in iTunes
* iPod is not recognized in My Computer (Windows) or iPod not recognized in Finder (Mac OS X)

Products affected

* Any iPod with an LCD display

Solution

In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.

If you cannot force your iPod into disk mode and restore it, then your iPod is in need of service, set up an iPod Service Request or visit your local Apple Retail Store.

Source:iPod displays a sad iPod icon

[web site spam deleted]

[icruise]

iPodGuru, you are welcome to help people, but please do not include a link to that web site.