[paulc]

I've just put in a service request, but I'm curious to see if others have had this issue. While most everything seems to work fine on my new 80G video, I can NOT get the "OK to Disconnect" message after disconnecting it from my Mac. I've tried every way (the 2 buttons in iTunes, quitting iTunes and dragging to the trash in the Finder), did a full restore and still I have this issue.

Consistently, when this happens I see the "spinning lines" thermometer (which I assume is hard disk activity) in the left hand side of the menubar on the Pod frozen. The text message "Do not disconnect" stays on, the backlight is on, sometimes the big red "do not" icon freezes, sometimes it disappears. Sometimes it may eventually reset itself, sometimes I have to do the manual reset procedure.

Does anyone else have this experience? Everything else seems to work, I'm frustrated because I only got it yesterday...

[paulc]

Wow, sure looks like this is unique to me... my very specific detailing of the symptoms did prompt Apple to send me a new (refurb) unit, which exhibits the same behavior. After I posted this to today, I see a slightly different pattern. I disconnect/eject, and I let it sit there. With the "Do Not Disconnect" message or with that message and a frozen red "do not" symbol. Within one to three minutes, the screen will magically unfreeze and return to the main menu.

I did try it in more than one USB2 port on the machine, so COULD it be the cable?

[ghporter]

With iTunes 7, my wife's new 2Gen Nano doesn't say "Ok to disconnect" unless it's been ejected from iTunes. This may be an iTunes thing or a "new model iPod" thing, but it's pretty common. Search this forum and you'll see at least a half-dozen threads about it.