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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPod, iPhone & iPad > Iphone ipod,phone,safari,mail wont work

Iphone ipod,phone,safari,mail wont work
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Jul 19, 2007, 07:06 AM
 
Im having a problem with trying to go to my ipod, mail, safari and phone when i touch the screen none of them work.i dont know what to do please help. i tried reseting but still nothing.
     
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Jul 19, 2007, 07:52 AM
 
well... has it been 14 days? you could go return it and get a new one if you choose.
     
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Jul 19, 2007, 11:09 AM
 
Take it into an Apple Store. You probably need a new phone.
     
bk2234  (op)
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Jul 19, 2007, 02:03 PM
 
it was working just fine all of a sudden they dont work
     
bk2234  (op)
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Jul 19, 2007, 02:03 PM
 
u think it locked itself for a reason?
     
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Jul 19, 2007, 02:05 PM
 
Try syncing it with your computer and resetting it. That's solved issues for me in the past.
     
bk2234  (op)
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Jul 23, 2007, 03:10 AM
 
the thing is i bought it from cragslist, now i dont know if it was someones and at n t put a lock on it, could that be true?
     
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Jul 23, 2007, 05:50 AM
 
What does iTunes say when you try to restore it?
     
bk2234  (op)
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Jul 24, 2007, 01:29 AM
 
well
(Last edited by bk2234; Jul 24, 2007 at 02:43 AM. )
     
bk2234  (op)
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Jul 24, 2007, 02:42 AM
 
well i restored it and it didnt fix the problem, but it does let me upload stuff but i cant view it on the ipod
     
bk2234  (op)
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Jul 25, 2007, 02:42 AM
 
please help me
     
Posting Junkie
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Jul 25, 2007, 03:22 AM
 
Does iTunes look completely normal? Did it allow you to restore it to factory settings? What happened when you told it to sync?

Sounds like something is broken.

Take it in to an Apple store.
     
bk2234  (op)
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Jul 25, 2007, 06:08 AM
 
it works fine with itunes, i think the person who had it called and locked it, could that happen?
     
bk2234  (op)
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Jul 27, 2007, 04:46 AM
 
please help
     
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Jul 27, 2007, 05:08 AM
 
Try this:

"Reset the data on iPhone. From the Home screen choose Settings > General > Reset,
then choose Reset All Settings, “Erase All Content and Settings,” or “Reset Network
Settings.” Then connect iPhone to your computer, open iTunes, and follow the
onscreen instructions.
When you reset network settings, the follow information is deleted:
 All custom network sets from SystemConfig
 Any VPN service configuration from SystemConfig
 ~/L/P/com.apple.mobilevpn.plist
 List of known networks
 Custom settings dictionary
In addition, Wi-Fi is turned off and then back on, which disconnects you from any
network you’re on. Wi-Fi is left turned on. "

This is from your phone's manual.
     
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Jul 27, 2007, 05:10 AM
 
Originally Posted by bk2234 View Post
it works fine with itunes, i think the person who had it called and locked it, could that happen?
Wait - you're saying you're trying to unlock a stolen phone?

Hello?
     
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Jul 27, 2007, 11:21 AM
 
What is happening in here?
     
   
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