[kylef]

Hi

I recently purchased a new MB at education discount - and I got an iPod Nano too - I'm eligible for a £95 rebate. At the "submit your rebate" form - I'm a tad stuck at an option now. I must fill in both of these fields, and if I hit the "no" option I get a message stating: "EAN's are Required. If you are submitting a claim without an EAN as it was submitted with another promotion, you must enclose the reference number". Which do I choose for which product?

Eligible Apple Computer
Are you enclosing EAN's for this product? *
No
Yes

EAN's are Required. If you are submitting a claim without an EAN as it was submitted with another promotion, you must enclose the reference number.

Eligible iPod
Are you enclosing EAN's for this product? *
No
Yes

If yes for either - what exactly do I type?
Thanks.

PS. My receipt is an e-mailed one. Do I really have to mail the actual part numbers printed on the product box to get my rebate? Was hoping to sell the iPod as brand new..

[turtle777]

Of course, you need to click "Yes" in both cases, otherwise you won't be able to fill the claim.

What do you mean by "If yes for either - what exactly do I type? "

What does it ask for ?
The EAN's ?
Do you have to submit them as a cut out from the box ?

I'd suggest you take a deep breath, and re-read all the instructions.

-t

[kylef]

Took a re-read and a few things seem clearer - but there's an area I'm still clouded on. Are Apple solely looking for the part number or the whole label? I don't fancy sending the entire label because it contains the specifications etc which will be handy for extra assurance to a buyer if I ever hoose to sell - not to mention having Airport / Ethernet / Bluetooth ID. This is the Apple image:

[turtle777]

Apple is most likely looking for the EAN / UPC as well as serial#.

Again, READ what the instructions say. If they say to cut out the whole bar code label, better do it.
Or do you want to risk not getting that rebate ?

What I did before when selling items like this: made a b/w copy of the label and taped it on the box over the hole is. But I'd also put a clear disclaimer in my listing, saying that the item is missing the original UPC.

-t

[kylef]

Thanks - guess I'll just cut the whole thing off! If I ever do sell I will of course mention it heh (would be mean not to!) Read through the instructions but didn't say specifically what is after (I assumed that would be everything but when I saw that image with only the part number highlighted it aroused questions)

Thanks a lot, not worth screwing up a £95 rebate!

[turtle777]

You could also call Apple and ask for clarification.

I'd just cut out the whole thing, make a copy (as I always do anyways for MIR submissions), and be done with it.

-t

[kylef]

Yeah cut the whole thing and sent it off today ... apparently it's "up to 4-6 weeks" for it to come through - still; thanks for your help.