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iPod Not Recognized
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Mac Elite
Join Date: Jun 2001
Location: Utah
Status:
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Hi all.
About half the time I plug my iPod Touch in to sync, I get an error that the iPhone isn't recognized and has a problem. I've restored it and that seems to fix the issue for a while, but then it comes back. (I also ran Diskwarrior, which found and fixed heaps of problems on my system). Before I head down to the Apple Store, I'm wondering if setting it up as a new iPod might make a difference. Is it possible that the backup is somehow causing the problem and when I restore it, I'm just moving bad stuff back over from the backup?
Does anyone have any advice?
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Moderator  Join Date: Apr 2001
Location: Wasilla, Alaska
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Offline
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Yes, try a Restore before you go in.
It's also possible you have a bad cable. Do you have a second cable to test with?
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Mac Elite
Join Date: Jun 2001
Location: Utah
Status:
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Do you mean that I should wipe it and set it up as a new iPod? Just doing a restore didn't seem to help.
Originally Posted by AKcrab 
Yes, try a Restore before you go in.
It's also possible you have a bad cable. Do you have a second cable to test with?
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Moderator Join Date: Apr 2001
Location: Wasilla, Alaska
Status:
Offline
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Right. Set it up as new, don't restore from a backup.
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Mac Elite
Join Date: Jun 2001
Location: Utah
Status:
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OK Wiped it and set up as a new iPod. So far so good.
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Posting Junkie
Join Date: Nov 2000
Location: in front of my Mac
Status:
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I'm 99% sure this is a bug in either iTunes 9 or iPhone OS 3.1.x.
I've been seeing it happen on several iPhones used with different computers and connected through different cables.
In my experience if you acknowledge the error and then tell iTunes again to sync it will work the second time.
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Mac Elite
Join Date: Jun 2001
Location: Utah
Status:
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I have suspected that, as well. What happens with me, though, is that I get the error repeatedly, so it pops right back up as soon as I acknowledge it. The only thing that stops it is to unplug and re-connect my iPod.
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Fresh-Faced Recruit
Join Date: Mar 2010
Status:
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And also, you can try disabling your antivirus. Perhaps your antivirus is blocking itunes from syncing with your ipod.
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Clinically Insane
Join Date: Jun 2001
Location: planning a comeback !
Status:
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Originally Posted by chris_joe
And also, you can try disabling your antivirus. Perhaps your antivirus is blocking itunes from syncing with your ipod.
Seriously ?
Are you sure you're not giving PC advice ? 
-t
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Fresh-Faced Recruit
Join Date: Mar 2010
Status:
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Originally Posted by turtle777
Seriously ?
Are you sure you're not giving PC advice ?
-t
Oops! That's what I get for working with both OS's too much. Sorry about that!
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Mac Elite
Join Date: Jun 2001
Location: Utah
Status:
Offline
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Heh. Yeah. No anti-virus on this machine.
And BTW, so far so good, still.
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