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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > iPod, iPhone & iPad > Ipod touch not turning off

Ipod touch not turning off
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bajachick
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Join Date: Apr 2011
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Apr 24, 2011, 01:20 PM
 
My ipod won't turn off. I held the power button for 10 seconds and now it's just doing that circle thing in the middle. It won't turn off or on. I plug it in to my computer and I get an error message and itunes doesn't recognize it. HELP! This has never happened
     
Thorzdad
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Join Date: Aug 2001
Location: This is not my beautiful house
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Apr 24, 2011, 02:19 PM
 
What is the error message?
Have you tried a complete reset?
     
AccessoryGeeks
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Join Date: Mar 2011
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Apr 27, 2011, 11:34 AM
 
Completely drain the batteries, the screen should turn off when the battery is out and this should take a couple of days.

After it turns off, try letting it rest for a couple of hours, or maybe a day.

If you still see the idle screen, I would call customer service.
     
   
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