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You are here: MacNN Forums > Software - Troubleshooting and Discussion > iPhone Apps > Ask a Magellan Rep!

Ask a Magellan Rep! (Page 2)
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Magellan Rep
Join Date: Dec 2009
Status: Offline
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Feb 17, 2010, 01:20 PM
 
Hi All,

I apologize if my post seemed spammy. I just wanted to share the promotions and contests regarding winning free products (Apps and Premium Car Kits) with everyone. I did not know MacNN's policies are so strict compared to other forums. From now on, I will only answer technical support questions.

Thank you for your time.

Warm Regards,
Maggie
Maggie-Community Rep, Magellan GPS
www.magellangps.com/iphone
Magellan GPS Thread for Macnn
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Posting Junkie
Join Date: Jan 2006
Location: Seattle, Washington
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Feb 17, 2010, 02:19 PM
 
Hey Maggie, I have a question. Will we ever see some sort of Magellan app or setup for devices like the Motorola DROID? Or is that sort of thing going to be iPhone-only?
     
Magellan Rep
Join Date: Dec 2009
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Feb 17, 2010, 07:07 PM
 
Originally Posted by imitchellg5 View Post
Hey Maggie, I have a question. Will we ever see some sort of Magellan app or setup for devices like the Motorola DROID? Or is that sort of thing going to be iPhone-only?
Hi imitchellg5,

As of right now, we are only in the iPhone market in mobile products. However in the future, we may expand our brand to other devices like the Motorola Droid.

Thank you,
Maggie
Maggie-Community Rep, Magellan GPS
www.magellangps.com/iphone
Magellan GPS Thread for Macnn
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Posting Junkie
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Location: Seattle, Washington
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Feb 17, 2010, 09:13 PM
 
Okay cool, thanks for the reply!
     
Addicted to MacNN
Join Date: Feb 2001
Location: Your Anus
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Apr 5, 2010, 02:16 PM
 
Do your maps for the St. Louis area reflect the new highway 40/64 changes?

My sig is 1 pixel too big.
     
Magellan Rep
Join Date: Dec 2009
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Apr 8, 2010, 04:19 PM
 
Originally Posted by ort888 View Post
Do your maps for the St. Louis area reflect the new highway 40/64 changes?
Hey ort888,

When was the changes made for the new highway? I will be able to check for you. Thank you.

-Maggie
Maggie-Community Rep, Magellan GPS
www.magellangps.com/iphone
Magellan GPS Thread for Macnn
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Mac Enthusiast
Join Date: Nov 2006
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Apr 9, 2010, 01:42 PM
 
Maggie,
I work in Albuquerque NM. One thing I am very disappointed with is that new sub divisions (for example north Rio Rancho) are very slow to be mapped. Depending on the maps page I use (google, yahoo, mapquest) sometimes they show you driving off into the mesa.

My question is what is the time frame for new streets, new subdivisions, to get mapped? My understanding from my last foray into this area was that most GPS companies relied on TeleNav to do the mapping, then roll out the data to them. Thoughts?
Backups are like guns and condoms. It's better to have it and not need it than to need it and not have it.
     
Posting Junkie
Join Date: Jan 2006
Location: Seattle, Washington
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Apr 10, 2010, 06:30 PM
 
Not sure who is at fault for that kind of thing. I was staying at a house a few weeks ago and half of the roads didn't even show up on Google Maps or Yahoo, and it's been there for at least 3 years. And it was within city limits too.
     
Addicted to MacNN
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Apr 21, 2010, 05:57 PM
 
Originally Posted by Maggie-Magellan View Post
Hey ort888,

When was the changes made for the new highway? I will be able to check for you. Thank you.

-Maggie
The construction has been going on for the previous two years and was completed around December 09... I think. Somewhere around there.

The new road layout has been known for years...

My sig is 1 pixel too big.
     
Magellan Rep
Join Date: Dec 2009
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Jun 30, 2010, 07:46 PM
 
Hi Everyone,

We have tested the Premium Cat Kit with the new iPhone 4 and it is compatible. The change in the iPhone hardware affects the way the iPhone is seated in the Magellan Premium Car Kit and consequently the iPhone needs to sit tighter in the Premium Car Kit (See Picture 1 below). If the audio is not working or stops after a short period of time, the user should press the phone in for a tighter fit (See Picture 2 below). This will also resolve the issue where a message may pop up stating it is not a compatible device.

Since iPhone 4 is thinner than previous iPhones, users will also want to increase the throw of the adjustment block. The Magellan Premium Car Kit ships with a throw of up to 3mm of the adjustment block and the design incorporated the ability to double the throw to 6mm. To do this, the user simply needs to pull out the adjustment block and rotate it 180° (See Pictures 3, 4 and 5 below).

- Maggie

Picture 1: http://www.flickr.com/photos/51694253@N08/4750659896/
Picture 2: http://www.flickr.com/photos/51694253@N08/4750017701/
Picture 3: http://www.flickr.com/photos/51694253@N08/4750017951/
Picture 4: http://www.flickr.com/photos/51694253@N08/4750018233/
Picture 5: http://www.flickr.com/photos/51694253@N08/4750661038/
( Last edited by Maggie-Magellan; Jun 30, 2010 at 08:17 PM. )
Maggie-Community Rep, Magellan GPS
www.magellangps.com/iphone
Magellan GPS Thread for Macnn
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Posting Junkie
Join Date: Jan 2006
Location: Seattle, Washington
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Jun 30, 2010, 08:05 PM
 
Is the app going to be updated to allow backgrounding?
     
Magellan Rep
Join Date: Dec 2009
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Jul 2, 2010, 06:19 PM
 
Originally Posted by imitchellg5 View Post
Is the app going to be updated to allow backgrounding?
Yes, there will be! . It will be released very soon!
Maggie-Community Rep, Magellan GPS
www.magellangps.com/iphone
Magellan GPS Thread for Macnn
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Magellan Rep
Join Date: Dec 2009
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Jul 7, 2010, 06:31 PM
 
Hi Everyone,

We created a video to help clarify any questions regarding how to put your iPhone 4 on the Magellan's Premium Car Kit.

Link: YouTube - Magellan GPS iPhone 4 on Magellan's GPS Cradle

- Maggie
Maggie-Community Rep, Magellan GPS
www.magellangps.com/iphone
Magellan GPS Thread for Macnn
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Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
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Jul 7, 2010, 08:32 PM
 
I think video clarification was warranted. The process is WAY simpler than hinted at in your earlier post (no offense!).

Glenn -----OTR/L, MOT, Tx
     
Magellan Rep
Join Date: Nov 2010
Location: USA
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Nov 9, 2010, 02:57 PM
 
Hi! I’m Mage, Magellan’s new customer service representative. I am pleased to announce that we will be releasing an iOS4 compatible update for the Roadmate App soon! It has been submitted to Apple. We realize that the last months have been a frustrating time for our users and we have worked to make each comment count. We are very proud of this update and are sure you will love it. We hope to create an open and straightforward relationship with our customers and would love to hear your feedback on this update.
     
Administrator
Join Date: Jun 2000
Location: California
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Nov 9, 2010, 03:05 PM
 
Welcome to MacNN Forums.

ps - if we find Maggie in a ditch somewhere, you'll be the prime suspect.
     
Clinically Insane
Join Date: Jun 2001
Location: Chicago, Bang! Bang!
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Nov 9, 2010, 09:28 PM
 
And keep your eye on MagentaMagellan. He's totally gunning for you.
     
Professional Poster
Join Date: Jan 2000
Location: Columbus, OH
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Nov 10, 2010, 07:48 AM
 
Something still seems fishy about this thread.
Why is the image in the original posting not showing? Trying to load the image in a separate window in Safari returns a not found error. If this is a legit thread by a legit company, they would fix that problem.

Oh well, their software is over-priced anyway for a iOS app. I'll stick with my standalone GPS thank you very much.
HyperNova Software, LLC
Check out SuperScanner! for the iPad
     
Magellan Rep
Join Date: Nov 2010
Location: USA
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Nov 10, 2010, 12:30 PM
 
haha. hopefully maggie doesn't turn up anywhere and i will definitely keep my eyes open!

Thanks for letting me know about the dead link. I'm working on getting it fixed.

Our Roadmate App is very fairly priced compared to our competitors. Plus, our traffic comes included at no additional cost so it's actually cheaper if you want traffic!

Everyone prefers different things, if a standalone unit works for you than great, some people enjoy the flexibility of having a fully functional GPS on their phone.

Mage
     
Magellan Rep
Join Date: Nov 2010
Location: USA
Status: Offline
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Nov 15, 2010, 05:49 PM
 
Thank you for taking the time to download Magellan Roadmate v1.3. For new users, welcome to Magellan, we hope you enjoy our product. For those updating, we are aware of the issue regarding the loss of Onetouch and the subsequent loss of personal preferences and data. We are working to resolve the issue and to get a fix out as soon as possible. If you have not yet updated, you may want to refrain from updating until the next release in order to keep your saved preferences.


Please post or PM me if you have any questions or feedback.

Mage
     
Posting Junkie
Join Date: Jan 2006
Location: Seattle, Washington
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Nov 15, 2010, 05:54 PM
 
Any Magellan app coming for Windows Phone 7?
     
Magellan Rep
Join Date: Nov 2010
Location: USA
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Nov 15, 2010, 06:52 PM
 
Originally Posted by imitchellg5 View Post
Any Magellan app coming for Windows Phone 7?
We are not currently working on a Windows Phone 7 app.

If we decide to take on that arena, I will contact you to let you know.

Cheers,

Mage
     
Magellan Rep
Join Date: Nov 2010
Location: USA
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Nov 18, 2010, 03:12 PM
 
The Magellan Roadmate App update v1.3.1 is out today!

Magellan RoadMate North America for iPhone, iPod touch, and iPad on the iTunes App Store

Give it a download and let us know what you think!

Also, visit us on Facebook (Magellan Mobile) for a Promotion and instructional videos.
     
Magellan Rep
Join Date: Nov 2010
Location: USA
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Nov 18, 2010, 08:21 PM
 
To celebrate our app update we will be having a Promotional Giveaway!

You can win a Magellan Roadmate App or a Premium Car Kit!

Roadmate App v1.3.x update Promotion! Free givaway! | Facebook

Entry is easy, fun, and it can be done multiple times!
     
Magellan Rep
Join Date: Nov 2010
Location: USA
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Nov 30, 2010, 08:39 PM
 
Roadmate App v1.3.1 update Promotion! Free givaway! | Facebook

A few simple clicks and you're that close to winning a Magellan Car Kit or Roadmate App!

Enter before midnight tonight!
     
Magellan Rep
Join Date: Nov 2010
Location: USA
Status: Offline
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Dec 17, 2010, 08:13 PM
 
Happy holidays!

The Magellan Roadmate App is on sale now from 44.99 for NA to 39.99 for USA! We are also offering a buy one get one on the Premium Car Kit and Magellan App.

Get both for the price of the Car Kit!

For more info check out:

Current Promotions
     
 
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