Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > News > Mac News > Popular blowback continues in China over Apple attacks

Popular blowback continues in China over Apple attacks
Thread Tools
MacNN Staff
Join Date: Jul 2012
Status: Offline
Reply With Quote
Mar 28, 2013, 02:23 AM
 
Under continuing attacks by Communist Party-run newspaper The People's Daily and other government-run media outlets, Apple has emerged as a cause celebre among Internet users in China, who have responded to state-organized Apple bashing with strong criticisms of state-run companies and broadcasters. When independent Beijing-based finance and business magazine linked to a People's Daily article and asked readers to comment, they instead overwhelmingly criticized the state and its anti-Apple campaign.

On Wednesday morning, the magazine -- on its Sina Weibo account -- linked to a People's Daily article entitled "Smash Apple's 'Incomparable Arrogance'," again making inaccurate claims that the company does not honor warranties on iPhones and other devices in the way it does in western countries, and calling. Apple has previously posted a response on its website, pointing out that it exceeds China's legal requirements for repair warranties and generally denying the charges, saying its Chinese warranty is "more or less the same" as the one-year manufacturer warranty is worldwide.

Caijing asked its readers to comment on the link by asking "as a consumer, which arrogant company or companies do you want to smash? Please give specific names so that we can announce a top 10." The post generated over 600 comments and over 1,300 "forwards" (like "shares" or "retweets" in western terms), very few of which agree with the premise of the article. Rather than join in on the attack, readers named China's major banks, telecom providers, state-run oil companies, public utilities and The People's Daily itself, along with other media companies.

Most of the complaints centered around the poor customer service such monopolies generally provide, the Wall Street Journal reports. It quotes a user under the handle "Planet Virus" saying "if we say Apple is arrogant, then most state-owned enterprises are shameless," while another sarcastically posted that Apple's "arrogance" may be following the principle "when in Rome, do as the Romans do."

Many of China's institutions, the report says, offer an electronic box that customers can push buttons to rate their satisfaction with customer service, but it is unlikely that more than one "unsatisfied" button push is counted. The companies seem more concerned with deal-making, operational efficiency and profit, and customer service is not a strong priority.

The backlash against the wave of Apple attacks -- which began with a consumer show on a state-run channel that resulted in an embarrassing failure when a corresponding social media campaign that was exposed as an orchestrated propaganda attack -- comes mostly from China's growing middle-class and more Internet-savvy younger generations.

Theories regarding the media attack include a corrupt smear campaign from a Chinese-owned smartphone rival to fight Apple's growing popularity, a blackmail attempt intended to pressure the company to spend more money advertising in state-owned media outlets, or a political move designed to bolster China's own unpopular competing electronics firms. The US government has recently been scrutinizing Huawei and ZTE, both owned by the Chinese government, as possible security risks with regards to information access on its phones and other products, some of which are used by western governments.


( Last edited by NewsPoster; Mar 28, 2013 at 02:28 AM. )
     
Grizzled Veteran
Join Date: Nov 2006
Status: Offline
Reply With Quote
Mar 28, 2013, 10:09 AM
 
that is missing from Apple. Apple just need to slip some bonus $$$$$$$ under the table to the government and they will shut up just like how the rest did it.
     
Forum Regular
Join Date: May 2001
Location: Collinsville, IL, USA
Status: Offline
Reply With Quote
Mar 28, 2013, 10:24 AM
 
The China bubble is going to burst and this campaign proves it. They simply can't compete on anything except the price of their labor, which is the ONLY reason Western companies manufacture there and not at home. As the labor equation starts to equalize the hammer will eventually fall.
     
Senior User
Join Date: Mar 2009
Location: pacific northwest
Status: Offline
Reply With Quote
Mar 28, 2013, 10:32 AM
 
Could Apple actually play a part in the ending of the current Chinese political environment? Whenever I've heard of any anyone in China speaking out against the "party" I end up reading about a bunch of people jailed. I haven't heard that yet. Maybe the Chinese are ready to slap the government around this time and actually get them to change. It happened in Germany and the former Soviet Union, maybe the people will finally cause it to happen in China.
     
   
Thread Tools
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Top
Privacy Policy
All times are GMT -4. The time now is 02:01 PM.
All contents of these forums © 1995-2015 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2015, Jelsoft Enterprises Ltd., Content Relevant URLs by vBSEO 3.3.2