Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > News > Mac News > Latest MacBook Air reported to have 802.11ac Wi-Fi issues, no fix yet

Latest MacBook Air reported to have 802.11ac Wi-Fi issues, no fix yet
Thread Tools
MacNN Staff
Join Date: Jul 2012
Status: Offline
Reply With Quote
Jan 22, 2014, 10:02 PM
 
Some users of the MacBook Air's June 2013 revision are experiencing Wi-Fi issues, and taking to the Apple community support forums to air their grievances. Issues reported by the users include dropped packets, inconsistent network connections, high latency, and low data transfer rates from the newly-refreshed 802.11ac connection.

The support thread, now at 131 pages, chronicles the new models' travails with wireless connectivity. While 802.11ac support is still technically a draft standard, Apple-made computers should work well with Apple-provided routers that support 802.11ac, but the make and model of router seems to not matter. Additionally, poor connections also manifest on other flavors of 802.11 routers, including previous models of Apple Airport base stations.

Briefly posted on the thread before removal by Apple monitors was a suggestion and a procedure to "roll back" the computer's driver to a previous version. Some users reported limited success with the procedure, but Apple has yet to address the issue with users formally.

During MacNN's testing of the new Apple Time Capsule, we experienced some of the same wireless connectivity issues that have been discussed in the support thread. In our case, the update to OS X 10.9.1 fixed all the issues we were having. Earlier posts in the support thread saw the same improvement for some users, but not all.

MacNN spoke to an Apple support employee who claims that a fix for "any reported Wi-Fi connectivity issue not related to hardware failure" is forthcoming, but declined to give any timeline. Consultant Jeff Geerling of Midwestern Mac claims that he has it "on pretty good authority that Mac OS X 10.9.2 (to be released any day now) will fix at least the latency issue -- and possibly the dropped connections as well," adding "we'll see."
( Last edited by NewsPoster; Jan 23, 2014 at 04:35 AM. )
     
The Mighty
Join Date: Feb 2004
Location: Well the sports issue was within arm's reach but they closed up shop and kicked me out. And I'm out of toilet paper.
Status: Offline
Reply With Quote
Jan 22, 2014, 10:45 PM
 
I thought this was old news (well, like 6 months ago). It's still not fixed??
This one time, at Boot Camp, I stuck a flute up my PC.
     
Managing Editor
Join Date: Jul 2012
Status: Offline
Reply With Quote
Jan 23, 2014, 12:37 AM
 
Fixed for some, not for all. Our tester was fixed with 10.9.1 like I mentioned in the article.
     
   
Thread Tools
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Top
Privacy Policy
All times are GMT -4. The time now is 01:20 AM.
All contents of these forums © 1995-2015 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2015, Jelsoft Enterprises Ltd., Content Relevant URLs by vBSEO 3.3.2