Welcome to the MacNN Forums.

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

You are here: MacNN Forums > News > Tech News > Google apologizes for Gmail delays, blames 'dual network failure'

Google apologizes for Gmail delays, blames 'dual network failure'
Thread Tools
MacNN Staff
Join Date: Jul 2012
Status: Offline
Reply With Quote
Sep 24, 2013, 12:50 PM
 
Google has apologized for Gmail problems that plagued many accounts for up to 11 hours on Monday. Simultaneous but unrelated network failures affected 29 percent of all messages sent through the company's servers. The average delay was only 2.6 seconds, however 1.5 percent of the messages were delayed by more than two hours.

"The message delivery delays were triggered by a dual network failure," Google said in a statement, as quoted by TheNextWeb. "This is a very rare event in which two separate, redundant network paths both stop working at the same time."

The company quickly worked to restore network capacity, clearing most of the message backlog by 1pm PST and fully restoring service by 4pm PST. The problems are said to have been limited to message delays, however some users reported additional problems reading attachments and accessing older messages.

Google promises to beef up its network and backup capacity over the next few weeks, with the aim of reworking the system to protect against another dual-network failure. The company is also taking a closer look at its internal practices to "more quickly and effectively respond to network issues."
     
   
Thread Tools
Forum Links
Forum Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On
Top
Privacy Policy
All times are GMT -4. The time now is 05:37 AM.
All contents of these forums © 1995-2015 MacNN. All rights reserved.
Branding + Design: www.gesamtbild.com
vBulletin v.3.8.8 © 2000-2015, Jelsoft Enterprises Ltd., Content Relevant URLs by vBSEO 3.3.2