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Time Warner Cable issues first Transparency report covering 2013
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Mar 22, 2014, 09:52 PM
 
Following in the footsteps of many other technology companies, including Verizon and Comcast, Time Warner Cable is issuing its first ever transparency report to the public. The report gives an indication as to the amount of requests by law enforcement for subscriber data and messaging information, covering the entirety of the year 2013.

Engadget notes that, unlike other transparency reports which offer relatively distinct numbers for various requests, TWC has opted to supply graphs for each statistic, something which gives a general guideline for each type of request.

Chart showing government requests for data from Time Warner Cable in 2013
Chart showing government requests for data from Time Warner Cable in 2013


In the first half of 2013, requests from government entities excluding National Security Letters and FISA Orders totaled somewhere between 6,000 and 7,000, with the figure dropping below 6,000 in the second half of the year. The number of affected users and accounts also dropped, from over 8,000 before the end of June to just under 8,000 for the following six months.

Supplied pie charts reveal that 77 percent of requests ended with the subscriber information or transactional data rather than the content of communications, with content supplied 3 percent of the time, and 20 percent of the time no data was disclosed at all. Approximately 82 percent of requests stemmed from subpoenas, with court orders reaching 12 percent, search warrants with 4 percent, and emergency requests making up two percent. 0.1 percent of requests came from Pen Register and Trap and Trace Orders, with Wiretap Orders taking up 0.02 percent of the requests total.

Pie chart showing composition of legal requests for data from Time Warner Cable in 2013
Pie chart showing composition of legal requests for data from Time Warner Cable in 2013


Listings for received National Security Orders are also provided, though only in a broad range as per Department of Justice guidance. While other transparency reports opt to provide separate figures for National Security Letters and FISA requests, and so are restricted to bands of 1,000, TWC has decided to combine the two figures and provide narrower bands. Both the number of National Security Orders and the total number of accounts or users specified are listed as between 0 and 249 for the first half of 2013.
     
   
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