[wingdo]

I'm in the market for a new scanner and think the HP Scanjet 4570c is the one I want. Their website says it is compatable with OS X 10.1 and up, but when I go to their drivers site, there are no downloads for the 4570c and OS X. The 3570c on the other hand does indeed have drivers, but it does not include the slide and negative adapter.

So, does anyone have the 4570c, and if so, does the included CD contain drivers and software which works under Jaguar?

Thanks,
Doug

[Back up 15 and punt]

The Scanjet 4570 and 5500 do not currently have 10.2 support. On the other hand the 3570 probably does and it has the transparent adapter built in the hood (slides and negatives).

[wingdo]

Originally posted by Back up 15 and punt:
The Scanjet 4570 and 5500 do not currently have 10.2 support. On the other hand the 3570 probably does and it has the transparent adapter built in the hood (slides and negatives).

Both the 3570 and 4570 say OS X 10.1 and higher. I can't find anything on HP's web site stating the transparent adapter is built into the hood of the 3570, since I'll be buying online, can you provide some sort of link stating this?

Also, the 3570's optical resolution is 1200, and the 4570's is 2400. Any idea what kind of difference this would work out to regarding the scanning in of film negatives?

Thanks

[Back up 15 and punt]

Originally posted by wingdo:
Both the 3570 and 4570 say OS X 10.1 and higher. I can't find anything on HP's web site stating the transparent adapter is built into the hood of the 3570, since I'll be buying online, can you provide some sort of link stating this?

Also, the 3570's optical resolution is 1200, and the 4570's is 2400. Any idea what kind of difference this would work out to regarding the scanning in of film negatives?

Thanks

Trust me on the 3570. I'm an HP Rep. The 4570 and the 5500 are really the same scanner. The difference between the two is the automatic photo scanning lid that comes with the 5500. 2400 DPI will make a considerable difference but if you want the best scanning of slides and negatives and you only need to do it once then it might be more economical to have it done professionally. The following web page makes a statement about the built in transparency in the first paragraph.

http://h10010.www1.hp.com/wwpc/us/en...202-73490.html

[wingdo]

Originally posted by Back up 15 and punt:
Trust me on the 3570. I'm an HP Rep. The 4570 and the 5500 are really the same scanner. The difference between the two is the automatic photo scanning lid that comes with the 5500. 2400 DPI will make a considerable difference but if you want the best scanning of slides and negatives and you only need to do it once then it might be more economical to have it done professionally. The following web page makes a statement about the built in transparency in the first paragraph.

http://h10010.www1.hp.com/wwpc/us/en...202-73490.html

First, thanks for the link. I couldn't find anything using HP's standard page layout structure.

I'm actually looking to bring in a ton of photo's off of negatives, so 2400dpi seems to be a better match. Will the 4570c *ever* support Jaguar? The specs indicate it works with X, but I'll take you at your word.

Also, do the buttons work under X (scan, e-mail, copy etc)? Epson has a nice scanner, but the buttons are non functional under OS X.

Thanks for your input.

[Back up 15 and punt]

Originally posted by wingdo:
First, thanks for the link. I couldn't find anything using HP's standard page layout structure.

I'm actually looking to bring in a ton of photo's off of negatives, so 2400dpi seems to be a better match. Will the 4570c *ever* support Jaguar? The specs indicate it works with X, but I'll take you at your word.

Also, do the buttons work under X (scan, e-mail, copy etc)? Epson has a nice scanner, but the buttons are non functional under OS X.

Thanks for your input.

Eventually the scanner will work under Jaguar. I have a feeling that the driver issue here isn't entirely HP's fault. Case in point. When 10.2.2 showed up, the drivers for the photosmart printers stopped working properly. But when 10.2.3 showed up everything seemed to be fixed. However, Apple could have simply included the new drivers with the update. And yes, all of the scanner buttons do work under 10. I own the Scanjet 5500 and it works pretty well when I fire up the Scan manager. However, after a few hours of operation my system begins to show noticeable degradation.

[wingdo]

Originally posted by Back up 15 and punt:
Eventually the scanner will work under Jaguar. I have a feeling that the driver issue here isn't entirely HP's fault. Case in point. When 10.2.2 showed up, the drivers for the photosmart printers stopped working properly. But when 10.2.3 showed up everything seemed to be fixed. However, Apple could have simply included the new drivers with the update. And yes, all of the scanner buttons do work under 10. I own the Scanjet 5500 and it works pretty well when I fire up the Scan manager. However, after a few hours of operation my system begins to show noticeable degradation.

Well, I appreciate all your insight. I went over to Office Max to pick up a 3570c as per your recommendation. Once I got there, the 4570 was sitting there with a huge rebate making it the same price as the 3570. Sigh. Decisions, decisions.

I picked up the 4570c, as it has the higher OCD imaging resolution and looks much nicer than the 3570c. I figure I've got 14 days to decide of this one is for me. If not, the 3570 it is. I did like the built in adapter in the lid, beats using the adapter. So far, once I am done scanning, I've been quiting the scanjet manager and that seems to resolve the issue (I saw massive speed degradation after about 3 hours). I'll let you know what ends up happening.

One final question, will the 2400 OCD mean as much as I think it will when scanning in negatives and then printing out a photo? I'm really not sure how much of a difference it will make on a 4x6 or 8x10 photo printout.

As far as the photosmart printers go, I've got the 7550, and 10.2.2 killed it quite nicely. upgrading to 10.2.3 did not resolve the problem until I reinstalled the HP drivers. So I don't think it was updated Apple printer drivers which fixed the problem. I do think it was an Apple issue however.

Thanks,
Doug

[Back up 15 and punt]

I believe you will see a difference between 2400 and 1200 DPI resolution with slides and negatives. The one thing you will need to do is to adjust the color rendering. I would recommend using something like Adobe Photo Elements 2.0. Keep in mind that the best dedicated photo scanners are using a DPI rating much higher than 2400.

I run all of the current Photosmart software on my machine, even though I only use a Deskjet 5550, and until I updated to 10.2.3 I was experiencing slow downs. I am glad that your driver issues have been solved by reloading your drivers.

[wingdo]

Originally posted by Back up 15 and punt:

I run all of the current Photosmart software on my machine, even though I only use a Deskjet 5550, and until I updated to 10.2.3 I was experiencing slow downs. I am glad that your driver issues have been solved by reloading your drivers.

You should note that only the printer driver issue has been resolved. Scanner slowdown is there, but with the (hopefully) temporary workaround, I can survive.

I figured there would be a difference when scanning from negatives. Thanks for all your help.

Cheers.

[wingdo]

Well, I just couldn't live with the constant slowdowns, so I went out and got the 3500c. I liked the idea of the TMA built into the lid of the 3570, but it is just too ugly, so I got the 3500 instead.

You are right, the CPU utilization is much better with the 3500. The only problem is, the reason the 3500 is "fixed" is because it does not start the ScanJet manager. Once you start that up, CPU utilization goes through the roof and after a few hours the system slows down to a crawl. So, no. HP hasn't resolved the issue.

My second question regards Communications manager for the Photosmart printers. Why is this needed? It is crazy to fork out 10% of my processor utilization for a program to chat with a printer.

Thanks.

[Back up 15 and punt]

Originally posted by wingdo:
Well, I just couldn't live with the constant slowdowns, so I went out and got the 3500c. I liked the idea of the TMA built into the lid of the 3570, but it is just too ugly, so I got the 3500 instead.

You are right, the CPU utilization is much better with the 3500. The only problem is, the reason the 3500 is "fixed" is because it does not start the ScanJet manager. Once you start that up, CPU utilization goes through the roof and after a few hours the system slows down to a crawl. So, no. HP hasn't resolved the issue.

My second question regards Communications manager for the Photosmart printers. Why is this needed? It is crazy to fork out 10% of my processor utilization for a program to chat with a printer.

Thanks.

Have you tried down loading the latest driver for the Scanjet 3500? You can find it hear:

http://h20015.www2.hp.com/en/softwar...amp;sw_lang=en

The Commnications manager is necessary for the photosmart printers because of the memory card readers.

[wingdo]

Originally posted by Back up 15 and punt:
Have you tried down loading the latest driver for the Scanjet 3500? You can find it hear:

http://h20015.www2.hp.com/en/softwar...amp;sw_lang=en

The Commnications manager is necessary for the photosmart printers because of the memory card readers.

Yup, those are the drivers I used. There was no CD in the box with the 3500. Download was a must.

OK, so the communications manager is needed to read the memory cards. But if you turn off communications manager, you cannot print with the HP drivers, you can print with Gimp-Print drivers, but of course the HP drivers are much better.

[Back up 15 and punt]

Originally posted by wingdo:
Yup, those are the drivers I used. There was no CD in the box with the 3500. Download was a must.

OK, so the communications manager is needed to read the memory cards. But if you turn off communications manager, you cannot print with the HP drivers, you can print with Gimp-Print drivers, but of course the HP drivers are much better.

The latest version of OS X works just fine with the photosmart printers. Its the scanners that have a problem. I know because I run the photosmart drivers on my machine even though I use a Deskjet 5550. When I was running X.2.2 my machine would slow down over the course of a day because of the photosmart drivers. X.2.3 fixed that problem.

[Timo]

Originally posted by Back up 15 and punt:
I own the Scanjet 5500 and it works pretty well when I fire up the Scan manager. However, after a few hours of operation my system begins to show noticeable degradation.

I own the HP 5330cse and I haven't been able to do anything with it: I'm running 10.2.3.

Actually, I've never been able to run it, apart from booting into OS 9, and even then not all of the scanners buttons worked...

Any sense on when the OS and the scanner might be in sych?

[Back up 15 and punt]

Originally posted by Timo:
I own the HP 5330cse and I haven't been able to do anything with it: I'm running 10.2.3.

Actually, I've never been able to run it, apart from booting into OS 9, and even then not all of the scanners buttons worked...

Any sense on when the OS and the scanner might be in sych?

I am assuming that you really mean the Scanjet 5300 series? If you own this scanner then I can tell you that HP probably will not provide an OS X update for this product.

[passmaster16]

Originally posted by Back up 15 and punt:
I am assuming that you really mean the Scanjet 5300 series? If you own this scanner then I can tell you that HP probably will not provide an OS X update for this product.

According to their support matrix, they are supposedly do support the 5300 series on 10.1. I'm hoping they do something for the 5400 series. My 5400 is sitting here collecting dust.

http://www.hp.com/cposupport/printer.../bpm35006.html

[Back up 15 and punt]

Originally posted by passmaster16:
According to their support matrix, they are supposedly do support the 5300 series on 10.1. I'm hoping they do something for the 5400 series. My 5400 is sitting here collecting dust.

http://www.hp.com/cposupport/printer.../bpm35006.html

I'm sorry, I stand corrected. I checked the driver's for this scanner a few days ago and I didn't see any at that point. I believe that I keyed in the wrong device. The drivers for the 5300 series scanner are availabe and have been since the end of October. Sorry for the confusion.

http://h20015.www2.hp.com/en/softwar...amp;sw_lang=en