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KidRed · Jan 21, 2003, 07:34 PM

I have a cinema display about 1 month away from being 1 year old. It has what I believe is a few dead pixels grouped together in the top left corner, not dots, but more of a smudge. Now, after VPC slowed my system down to a crawl, I restarted. During the blue background log in, I noticed a very faint burn in of the menu bar and the word photoshop about an inch away from where the dead pixel smudge is. What should I do? Is this burn in permenent? I've tried rubbing. Will this get worse? I think I still have a month left, should I take it into an Apple Store?

Weezer · Jan 21, 2003, 07:44 PM

I have/had/have burn in on my 17 inch LCD from apple, and its only like 4 months old

It's not permanent really, if you let the monitor sit (supposedly twice as long as it took to burn it in) it goes away. I went home for christmas break, came back to school, and it was perfect. However, the burn in is now back. I have burn in lines for the top menu bar, as well as the dock. You never really notice them, but its slightly annoying knowing my $1,000 monitor has burn in...

KidRed · Jan 21, 2003, 08:21 PM

Just wondering if I should try and return it for a new one. Not sure if that's a returnable issue but I only have a week or so to do that if it seems necessary.

MikeD · Jan 22, 2003, 01:26 AM

Would applecare cover it?

KidRed · Jan 22, 2003, 09:46 AM

I don't/didn't get Apple Care, but it's year warrantee is set to run out. I just don't want this to be the beginning of the end, this is a $2500 monitor.

Weezer · Jan 22, 2003, 11:08 AM

If you send it in, you will not get a new monitor most likely. I just checked, and my burn in is gone. Make sure you have your screen set turn off after inactivity, and set a screensaver to run when you arnt using it as well (Ive heard when it goes black its just the backlight being turned off, and the image is still there, thus can still burn in?) It's not worth sending my monitor back in for a refurb with stuck pixles...Just change your monitor habits and you should be good. You'll have to let the pixels themselves settle back though before the burn in will go away.

subego · Jan 22, 2003, 11:33 AM

Originally posted by Weezer:
You'll have to let the pixels themselves settle back though before the burn in will go away.

This would be nice if it's true. I've been shying away from a FP iMac because my cinema display has been showing some burn-in.

Weezer · Jan 22, 2003, 01:48 PM

it is true. Burn in. Go away on christmas break. Come back. No more burn in.