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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > iPod sound cuts out

iPod sound cuts out
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Junior Member
Join Date: Jan 2000
Location: Sacramento, CA
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Mar 29, 2003, 05:44 AM
 
Hi all; My iPod that I got less than a year ago has been developing a problem. when the headphone jack is shifted/twisted in place the sounds in the headphones cuts out. Sometimes the sounds comes back but other times it doesn't. It acts almost like there is a short. I have plugged in several different headphones and even bought some new ones to see if it was the headphone wiring, but the problem still occurs. Does anybody have and ideas on how to fix this? Or what causes this problem in the first place? Thanks!!
     
Mac Elite
Join Date: Jan 2000
Location: Columbus, OH
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Mar 29, 2003, 11:30 AM
 
Try cleaning the headphone jack with some compressed air.
HyperNova Software, LLC
     
Mac Elite
Join Date: Jul 2002
Location: Right Here
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Mar 29, 2003, 01:50 PM
 
I had a similar problem with my Rio 600, except that in my case it turned out to be one specific set of earphones that was the problem. Much cheaper to fix!

Good luck, man. If a cleaning doesn't work, it sounds like your iPod needs service.
     
Dedicated MacNNer
Join Date: Feb 2001
Location: W/DC
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Mar 31, 2003, 09:44 AM
 
I had my 10 GB touchwheel iPod replaced under warranty a couple months ago. Similar problem.

When the remote was plugged in, and twisted, a short would hard restart the ipod. If you twisted it again while it was restarting, it would give the low-battery icon and fail to respond until it was plugged into a computer.

The hard restart reset all settings (time, soundcheck, EQ, contrast), but didn't wipe out any files.

Oddly enough, my remote caused other iPods to short, AND other remotes caused my iPod to fail. Genius bar at Clarendon had never seen it before. Sent it off to Apple. They had no problem reproducing the error and had a new one to me in two days.

Good luck.

-atomium
     
   
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