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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > 10.1.5 - 9.2.2 & Scanner problem

10.1.5 - 9.2.2 & Scanner problem
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Fresh-Faced Recruit
Join Date: Apr 2003
Location: Scotland
Status: Offline
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Apr 27, 2003, 06:19 AM
 
Since I moved on to OSX I can't get my scanner to work. I am trying to scan into Photoshop which is in 9.2.2 but it says that the scanner is not connected. I have checked all the cables to make sure they are all connected properly. I reinstalled the scanner software and still no luck.

Umax Astra 6400 scanner
Photoshop 5 LE
OSX 10.1.5 & 9.2.2

Any advice much appreciated.
     
Mac Elite
Join Date: Sep 2000
Location: Binghamton, New York, USA
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Apr 27, 2003, 10:30 AM
 
Is your scanner officially supported by OSX? It may not be, my Canon and Nikon scanners aren't. I now use VueScan by Hamrick Software it is free to try and supports a lot of scanners. Give it a try it might be just the thing.
2.3Ghz 17" SandyBridge MBP 8GB RAM 7.2k 750GB HD anti-glare display|Dell 2408WFP|64GB iPad2 ATT 3G
     
Fresh-Faced Recruit
Join Date: Apr 2003
Location: Scotland
Status: Offline
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Apr 27, 2003, 07:26 PM
 
Originally posted by davidflas:
Is your scanner officially supported by OSX? It may not be, my Canon and Nikon scanners aren't. I now use VueScan by Hamrick Software it is free to try and supports a lot of scanners. Give it a try it might be just the thing.
I downloaded a beta version driver from Umax for OSX, that's all they had but it did nothing at all to solve the problem. I have downloaded Vuescan so I will have a go at that and see what happens. I was reading through a bit of it and it sounds like a very common problem with the Umax Astra scanner trying to scan with OSX installed.

Thanx alot for your help, well i'm off to my bed for some

Duddle.
     
   
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