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brianlaughlin · Apr 28, 2003, 02:31 PM

F**k!!

I did the update to iTunes 4 and iPod sw 1.3 and i can't see my iPod in iTunes 4!!!

I restored the software in the iPod and restart my Mac but i can't see it.

My Mac is a PowerBook DVI 667, 256MB, Mac OS X 10.2.5 and my iPod is an original 5GB.

Please help me!!!

Thanks in advance,

Brian

benb · Apr 28, 2003, 02:38 PM

Originally posted by brianlaughlin:
F**k!!

I did the update to iTunes 4 and iPod sw 1.3 and i can't see my iPod in iTunes 4!!!

I restored the software in the iPod and restart my Mac but i can't see it.

My Mac is a PowerBook DVI 667, 256MB, Mac OS X 10.2.5 and my iPod is an original 5GB.

Please help me!!!

Thanks in advance,

Brian

Did you update your iPod, or just download the update? If it is like previous iPod update, look in /Applications for an updater app to run.

brianlaughlin · Apr 28, 2003, 02:49 PM

Originally posted by benb:
Did you update your iPod, or just download the update? If it is like previous iPod update, look in /Applications for an updater app to run.

Yes, I did it!!!

I'm very frustrated...

brianlaughlin · Apr 28, 2003, 03:17 PM

Please, somebody help me!!!!!!!!!

benb · Apr 28, 2003, 03:18 PM

Originally posted by brianlaughlin:
Yes, I did it!!!

I'm very frustrated...

Try throwing out the iTunes prefs in ~/Library/Preferences. This happened to me one time also; I cannot remember what I did exacly to fix it, but it was some combination of deleting the prefs and resoring the iPod. Best luck!

brianlaughlin · Apr 28, 2003, 03:30 PM

Originally posted by benb:
Try throwing out the iTunes prefs in ~/Library/Preferences. This happened to me one time also; I cannot remember what I did exacly to fix it, but it was some combination of deleting the prefs and resoring the iPod. Best luck!

I just did it and...

... I can't see my iPod!!!!!!!!!!!!

slider · Apr 28, 2003, 04:12 PM

Nuts, I am having the same problem. WTF

slider · Apr 28, 2003, 04:17 PM

OK, I had my iPod mounted on the desktop, with iTunes open. I quit iTunes and then restarted it without doing anything with the iPod. It saw the iPod and said it was up to date. I'm all set.

mishap · Apr 28, 2003, 04:18 PM

i had the same problem.

Just eject your iPod and plug it back in (maybe quit iTunes first)

it will work again.

AssassyN · Apr 28, 2003, 04:45 PM

Ouch, that's why I'm waiting awhile to update mine...tried repairing disk permissions yet?

OldManMac · Apr 28, 2003, 08:54 PM

No problems here.

direktor · Apr 28, 2003, 09:05 PM

I had the same problem. Quitting and restarting iTunes, plugging/unplugging iPod, etc wasn't working.

Rebooting the machine did, however.

jwblase · Apr 28, 2003, 10:18 PM

Along with iTunes 4, there's new iPod drivers installed. (Go to the custom installation). I have a feeling that you'll have to reboot in order to see them.

The same thing happened to me, but I didn't really notice, because I rebooted with QT6.2, and worked from there.

brianlaughlin · Apr 29, 2003, 12:20 PM

Originally posted by jwblase:
Along with iTunes 4, there's new iPod drivers installed. (Go to the custom installation). I have a feeling that you'll have to reboot in order to see them.

The same thing happened to me, but I didn't really notice, because I rebooted with QT6.2, and worked from there.

I installed QT 6.2, reboot, reinstall iTunes 4 (deleted preferences previouslly), unplug and replug my iPod and the problem is still there....

BTW, when I try to custom install iTunes 4, the option for iPod drivers is dimmed... I looked for it inside iTunes4.mpkg and the software says that is not for my Mac (or something like that)...

I want my iPod back!!!!

brian

kiskynet · Apr 29, 2003, 03:55 PM

I downgraded it 1.26 update see if that helped... nothing... I just checked the custom install of iTunes and get the Install iPodDriver dimmed and Skip'ing' what do people who have got there iPod working ok get if they do a custom install?

brianlaughlin · Apr 29, 2003, 04:01 PM

Originally posted by kiskynet:
I downgraded it 1.26 update see if that helped... nothing... I just checked the custom install of iTunes and get the Install iPodDriver dimmed and Skip'ing' what do people who have got there iPod working ok get if they do a custom install?

I did the same thing.

My iPod only works with iTunes 3.0.1 and firmware 1.3 or 1.2.6

kiskynet · Apr 29, 2003, 04:12 PM

ok... same iPod been reset 'n downgraded nothing on the iBook, tried it on the other powerbook and everything fine? (installing iTunes on that gives the skip iPodDriver also so probably not anything to worry about) looks like a crappy prefs file somewhere.... but where?

kiskynet · Apr 30, 2003, 03:11 AM

FIXED.. bit odd though.. reinstall itunes 3.01 not only fixed the iPod but the reinstalled iTunes 3 is magically iTunes 4 still.. Bonus! everything running smoothly...

jimcpherson · Apr 30, 2003, 07:43 AM

My iPod won't show up in iTunes 4 either. Yesterday applied all updates (Quicktime 6.2, iTunes 4, iPod 1.3) and everything was working fine. This morning, plugged in my iPod, it mounted on the desktop, then nothing. I launched iTunes and the iPod wasn't being shown. I've deleted iTunes prefs, restarted the computer, reinstalled iTunes, etc., several times and nothing has worked! Any other suggestions? Thanks.

kiskynet · Apr 30, 2003, 11:29 AM

the same as here until reinstalling iTunes 3.01 fixed everything...

jimcpherson · Apr 30, 2003, 11:35 AM

After several more reinstall and restart attempts I got my iPod working. Don't know what caused all the drama, but definately an inconvenience that I've never experienced before this week's updates.

xMetal · Apr 30, 2003, 01:53 PM

I too had this issue, but a restart of my machine (with the iPod plugged in at the time) fixed this.

Annoying.

mbperk · Apr 30, 2003, 02:34 PM

I am having issues too. Sometimes it works and sometimes it does not.

I can see my iPod on my desktop, but it is not found in iTunes. I have restarted, plugged and re plugged in and it simply will not work more often than not. Weird.

I had it working last night, and I made sure that my iPod preferences were to update all songs, and playlists, and not to use it as a disk drive.

brianlaughlin · May 5, 2003, 07:39 AM

I partially solved the problem.

Simply Restart your Mac WITHOUT your iPod attached to the FireWire port.

That's it!!

Brian