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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > Canon software can't see Lide scanner

Canon software can't see Lide scanner
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Mac Elite
Join Date: Aug 2001
Location: Capitol City
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May 5, 2003, 03:16 PM
 
Vuescan sees my scanner just fine. So does the apple system profiler.

I cannot scan from the photoshop plugin, i get a message saying "Cannot communicate with scanner. Cable may be disconnected. Check status. Scanner driver will be closed"

I get the same error when I try to scan from the toolbox. Anyone have this experience, or have any ideas on how to fix this?

I'd use Vuescan, but I don't have it registered, and I don't really want to spend $40 to scan a freaking napkin for my wife's wedding video.
     
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Join Date: Oct 2002
Location: England | San Francisco
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May 5, 2003, 03:38 PM
 
What scanner is it?
we don't have time to stop for gas
     
Mac Elite
Join Date: Aug 2001
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May 5, 2003, 03:56 PM
 
Sorry, its a Cannon Lide 30. (I thought I had put that in the title, but omitted the model num. :/


And I'm running 10.2.4 on a dual 500 Mhz g4 tower AGP (sawtooth?)

Edit:
Also thought I could add some info. I've got my home dir on a different partition from my Applications dir. I wonder if that could have anything to do with it. this caused some problems with iPhoto, and a couple other apps, but deleting the prefs fixed those. I deleted photoshop prefs, but that didn't help.
(Last edited by DeathMan; May 5, 2003 at 06:59 PM. )
     
Mac Elite
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May 6, 2003, 11:46 AM
 
So I've tried everything I can think of (throwing away preferences, reinstalling the drivers, vuescan, etc.) and it seems my best solution is to just register vuescan. It seems to be a better scanner software anyway.

I'm having a hard time accepting defeat on this one, cause usually I can get this stuff to work. I got a scsi zip drive to work with a generic scsi driver I downloaded somewhere really obscure. (that later died, so I don't use zip, which I actually prefer).

The main thing that bugs me is that this has worked before, though when I first used it, I remember it not being really easy to get it working, for some reason. I've never read that people had trouble with these scanners. Am I cursed?

Anyone have much experience using vuescan? Is it worth the money?
     
Mac Elite
Join Date: Sep 2000
Location: Los Angeles
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May 6, 2003, 12:19 PM
 
Originally posted by DeathMan:
Anyone have much experience using vuescan? Is it worth the money?
Yup. And yup.
     
Mac Elite
Join Date: Sep 2000
Location: Binghamton, New York, USA
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May 6, 2003, 09:43 PM
 
vuescan is worth every penny
2.3Ghz 17" SandyBridge MBP 8GB RAM 7.2k 750GB HD anti-glare display|Dell 2408WFP|64GB iPad2 ATT 3G
     
   
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