Hey, guys, a friend of mine can't get his new 15GB iPod to work with the firewire port on his 9-month old Compaq laptop. He says everytime he plugs it in it crashes & was asking me for some advice. I still haven't received my new 30GB iPod, so I'm not exactly sure what to tell him. Sorry for the scant information, but does anyone have any suggestions I can pass along?