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Parky · May 21, 2003, 03:08 AM

I'm curious to see if there is a major problem with the new iPod models (I have a faulty one), or if they are isolated incidents.

I hope this does not become a flame war, I am not being critical of Apple per say, I just need to get a better feeling for the problem. As it will help me decide if I should take my iPod back to the store.

I'm really interested to know about iPods that continually need to have hard resets to wake them up. I think this may be related to use of the hold switch as well. So if you don't have an issue, it would be interesting to know if you use the hold switch (not in the poll)

Thanks

Ian

iNeusch · May 21, 2003, 03:33 AM

I hope it's an isolated issue, mine was just shipped from Taiwan...

icruise · May 21, 2003, 06:11 AM

I too am very interested in the results, since I have a 30GB model on order. Although technically I don't think what you are referring to would be called a "hard reset" -- that generally implies returning a device to factory conditions and erasing all data on it. I think this would be just a "reset."

n~s · May 21, 2003, 06:14 AM

I can't vote, I've had to do a reset a few times, but the options make it sound like I reset every time I want to wake it up. This isn't the case.

I've had to reset once to wake from sleep, and a few times my iPod just reset itself. I have never lost any of the information on my iPod.

I bought the night they came out, so it's worked fine more than not.

hardcat1970 · May 21, 2003, 07:33 AM

there's why people should wait until the bug fix on apple's new product. I didn't, but i have no complain, apple will iron it out later.

kovacs · May 21, 2003, 09:57 AM

I have a first generation and second generation iPod and I never had any real problems, I had to do a soft reset a couple of times ( 2 or 3 total ) but I never had to do a hard reset...

Appleman · May 21, 2003, 10:01 AM

Mine just arrived! (30 GB) and is downloading the music now from the Mac, so I haven't voted.
What a beauty! My sister now has the 1st generation 10 GB and will soon become a die-hard Macfan as well, she's just loves and adores the iPod, as well as all her friends, who actually never saw one before.

mdc · May 21, 2003, 12:10 PM

i have reset it once. other than that, to me, my new 15gig ipod is working perfectly

Parky · May 22, 2003, 10:38 AM

Some good news !

I returned my iPod and I now have one without the reset problems.

It seems to be perfect except for the usual click between tracks.

The buttons respond as soon as they are pressed. The menus are quicker, and it never needs to be reset, even overnight.

Looks like a hardware fault on some iPods, take them back and get a replacement.

car1son · May 22, 2003, 04:18 PM

Originally posted by Parky:
I returned my iPod and I now have one without the reset problems.

Very interesting. Thanks for the report.

If you're using the same playlist in the same way, it does rather suggest it's a hardware issue with some iPods. I already returned my balky original; maybe I'll try another.

Parky · May 23, 2003, 02:28 AM

It is certainly not related to playlists.

Nothing has changed in iTunes from the faulty iPod to the new iPod, same settings, etc.

It was a hardware problem.

It's now the 3rd day with the new iPod and I have had non of the issues mentioned before.