[cql]

I've just purchased a 20 ACD monitor and it has about 3 stuck pixel and 2 dead pixel (at least that i'm aware of). Is this normal or should i exhange it for a different one?

[The Placid Casual]

Hmm, if you search for 'dead pixels' you will see loads of threads on this...

They are a fact of life you can't get away from, however, 5 seems to be a few too many to deal with. If possible I would swap the display if the store lets you...

However, remember that there is no guarantee, and the next could have the same or be even worse... although I highly doubt it.

I hope you have better luck with another one...

[Tarcat]

Mine has one. I can barely find it unless I look. Just bask in how awesome your screen is and you'll forget about them pretty quick.

[osxisfun]

that's almost normal.

[MaxPower2k3]

while they aren't exactly 'normal', they are by no means uncommon. Many manufacturers (including Apple, i believe) have a "Will not replace for fewer than 8 dead pixels." i don't think this rule is set in stone, however, and it somewhat depends on your particular case. if the dead/stuck pixels are right in the middle of the screen, or all clumped together in one place, then they may be more lenient with you and replace it. If they are just scattered throughout the edges of the display, however, i doubt they'll do anything for you.

what other people have said works for them is to take a soft cloth and gently rub the area around the stuck pixels, and this causes them to go away. I believe this only works for stuck and not dead pixels though.

hey, you could always just take a pin and knock out 3 more pixels to get them to replace it

[JB72]

Getting a small amount of dead or stuck pixels is still normal for LCDs, unfortunately. In your case, since you have a few, I would at least try to see if you can't exchange it.

[cql]

Thanks for all of your comments. I'd bought this monitor at COMPUSA and they exchange me for another one. They said that there is expection to the dead pixel rule at compusa, it depends on the location of the pixel. I had a red stuck pixel right under the "apple" top menu bar, which is a very common veiw area. I guess i'm bothered by stuck pixel more than dead ones, because it is less noticable to me. Well, i got my new ACD and it does not have any that i can notice.

By the way, since i ways busy complaining about the pixels. I forget to state that this monitor is #!@@in awesome. I is so sharp and bright. I've seen other monitors with much better specs, but does not hold a candle to the 20 ACD.

[Nebrie]

Yeah, Apple's policy is that they evaluate it on a case-by-case basis, but you have a good shot.

Most people go ballistic over one or two dead pixels despite the fact that after a week, they won't notice them anymore. But in any case, you should see the dead pixel policies of other companies. Toshiba used to require 25 dead pixels (they've since lowered it to 15)