Well, my parents are having trouble with their scanner. Epson apparently doesn't have drivers for this scanner and Vuescan refuses to work correctly. When I start Vuescan with the scanner on, it just sits at the splashscreen and beachballs. If I start it up without the scanner on, it goes right into the program. The problem is that, once in the program, I can't get it to see the scanner without having it on when starting the program-it's the chicken and the egg cycle. I've tried switching around the usb cable from the keyboard to the iMac (direct connection) and things like that, but nothing seems to be working... any ideas, software, and the like?