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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > Second faulty 'The Mouse' mouse from Mac Mice - warning

Second faulty 'The Mouse' mouse from Mac Mice - warning
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Dedicated MacNNer
Join Date: Dec 2002
Location: UK
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Jun 20, 2004, 02:27 PM
 
My first mouse was faulty - it just looses communication with the cursor and needs to be replugged every few seconds. I had it replaced and the new mouse, initially, was the same. Then it settled and worked well for a few weeks. Now, the old problems are back and worse than before. I'm repeatedly replugging it just to use my computer.

I check these forums when I'm considering a new product, so I'd like to issue a warning to potentially purchasers. The Mac Mice site explains that 0.1% of their mice are faulty, but it seems to be rather higher... unless I'm unlucky enough to get two duds in a row from what must be a relatively small production line.
     
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Join Date: Jan 2001
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Jun 20, 2004, 02:36 PM
 
I have order a couple mice from macmice.com and havent' had one problem. You just must have run into a patch of bad luck.
     
drissa  (op)
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Jun 20, 2004, 06:48 PM
 
I guess that must be the case. However, as I mentioned, Mac Mice have acknowledged a flaw in a percentage of their mice. It seems to hint at problems that I've experienced.

For what it's worth, the S/N is 010113. I won't be trying another one, but will find an alternative. Shame.
     
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Jun 20, 2004, 07:28 PM
 

"Laugh it up, fuzz ball!"
     
drissa  (op)
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Jun 21, 2004, 09:18 AM
 
Thanks for that info. The plot thickens.

As it happens, I received an email from Jack himself today, assuring me that a new mouse would be sent by Fedex. I thanked him for a positive response. In the light of this new info, we'll have to see how things pan out...
     
   
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