My Mac (iMac DV-SE at the time) wouldn't recognize my first 5 GB iPod. Got a brand-new replacement from the authorized Apple reseller in Kansas City from which I bought it.
That replacement went wonky about 10 months later, although for the life of me, I can't remember exactly what the problem was (it was awhile ago). A brick & mortar Apple Store in Phoenix replaced it with another refurb on the spot, no questions asked, even though I didn't buy it from them.
Eventually sold that third 5 gigger on eBay.
I now have a 2nd generation 10 GB (sorry, 9.2 GB) which has performed flawlessly for more than a year under very heavy use -- hours each day at work, in the car and during workouts.
I'm trying to justify a 4th generation iPod purchase because I
love the click-wheel (touch it once and you're hooked), but that'll be a tough sell to the wife.
