[c_rowe]

Hi everyone-

This topic was posted about a year and a half ago by a couple of people but no solution was ever posted. Hopefully you guys can help me out.

I have a set of JBL Creature speakers that I hooked up yesterday after having kept them packed up for a few months (I recently moved). The sound quality is fine and everything, but the volume controls on the right satellite speaker don't work. I can't raise, lower or mute the volume. JBL's customer support website was pathetic, so any help you guys can give me would be great. Thanks.

c_rowe

[chessplayer]

It could be a static electricity problem. Did you try touching metal first to ground yourself?

Try to discharge any static electricity and look for anything that could interfere with the volume control completing a circuit.

[c_rowe]

How bizarre. It now works but only when I'm touching metal. Thanks for the suggestion. I wonder if there is anyway to make it work all the time...

c_rowe

[chessplayer]

That's good, that probably means it's just a static electricity problem and your Creature doesn't need to be fixed.

I would try playing around with where you put the speakers and where you plug them in, or get an anti-static mat or something like that.

Others here know more than me about dealing with static, so hopefully someone will suggest other ideas so you won't have to touch metal all the time.