[BRQ]

all of a sudden my ipod is dead. nothing turns on,it's just a blank screen. I've tried charging it, but to no avail. does anybody know if i can send it to apple for repair or replacement. it was purchased within a year ago during the buy an ibook and ipod college student promotion. i've hardly used it, there is no extended warranty. am i out of luck or is apple a nice company that will help me out.
thankyou for any information

[billybob128]

what rev. is it. and have you tried a restart. i find that my new mini needs restarts far more often than my old rev. b 10gb

[BRQ]

i don't know what you mean by rev, do you mean generation, it's a 3rd gen and waht's the trick to restarting it.

[billybob128]

never had a 3g one but if u look in the manual it will tell you what to do.

it just resets it as if your desktop crashed and you were restarting that

[G4ME]

hold down menu and play for 10 seconds.

and yes you should be able to get a replacement. just give them a call 1800-800-2772

[bbales]

Originally posted by billybob128:
what rev. is it. and have you tried a restart. i find that my new mini needs restarts far more often than my old rev. b 10gb

We have 3 minis here, and my daughter's seems to far more finicky than the other 2. Hers has needed resetting a number of times, and now has developed a "deep sleep" mode which requires extra steps, too.

Question -- and no, I haven't checked with Apple yet -- does this sound like something for which Apple woud just replace the unit? It's not even 6 months old yet.