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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > iPod won't play songs, but iTunes will

iPod won't play songs, but iTunes will
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Fresh-Faced Recruit
Join Date: Nov 2004
Status: Offline
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Nov 10, 2004, 03:04 PM
 
Ayuh, I'm a noob, but I've searched just about everywhere and no one seems to have this exact problem.

I recently (two days ago) bought a 60GB iPod Photo. I got it home and started transferring music with iTunes as usual. Everything went fine, but when I undocked it and went to listen to something, there were no tracks available. If I go to About, it shows the space taken up, but has 0 under the Song count.

Thinking I had done something wrong, I reset the iPod and tried again. Same thing. I reset it again and tried transferring over only a few songs; no problem, I can listen to and see everything. So I try transferring everything over (roughly 55GB). When it's done, I once again can't see any songs. Damn.

So yesterday I spent a few hours on the phone with Apple and a specialist couldn't fix it for me. So they suggested I exchange it. I did that this morning. SAME EXACT THING.

I had put my hand on the iPod right after it was done and noticed that it felt very warm, so I thought MAYBE it was a heat thing. So I tried tranferring songs in 15000 songs bursts. I did the first section, unmounted it and could see all my songs. Same with the second bunch. After the third bunch (I was at H in the alphabet), once again I can't see any songs at all.

Thinking maybe it was the firewire cord, I switched to USB 2.0. Same thing. I've had a 40gb 3G, 40GB 4G that both had no problems at all like this.

I'm at a loss of what to try next. I was hoping someone might have a suggestion. Please; I would be very grateful.

Also, all my songs are there and accessible to iTunes. I even plugged the iPod into my Powerbook (my desktop with all my musis is a PC) and it can see and play the songs just fine on there. I have way more hard drive space on my desktop than I do my Powerbook, so I'd rather not transfer all my music (or as much as I can fit) to my PB and try again with it, but I will if people think it will work.
     
Junior Member
Join Date: Feb 2000
Location: Columbus, Ohio
Status: Offline
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Nov 21, 2004, 12:42 PM
 
There are definitely some bugs with the iPod photo. I, too, have a 60 gig (my second one in five days - Apple store was very nice about the exchange), and have been having intermittent problems. Most of them stem from the Shuffle button on the main menu, but accessing the files is sometimes slow and impossible with out a reset

The iPod also resets on its own quite a bit. I am debating about taking it back again on Monday...
     
   
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