[irnbrumike]

A co-worker has a 3g 20gig iPod that is having the oddest issues. Whenever he turns it on, it shuffles through his song list, but won't play each song.... the name of the song and artist will appear for a second on the screen, then it skips to the next song, then to the next. It does randomly stop and play songs once in a while, but otherwise it just keeps shuffling along.

He says once in a while an icon for the hard drive comes up.

I'm thinking it's hosed, but maybe he needs a firmware update? Ideas?

THANKS!
mg.

[tooki]

Sounds like the buttons may be sensing phantom pushes.

Have your friend turn on the Hold switch, and then turn it back off, all the while making sure that no fingers are touching any of the buttons or the scroll wheel. Turning off "hold" resets and re-calibrates the button and scroll wheel sensors, which might fix the problem.

tooki

[irnbrumike]

Thanks for the tip! We tried, and it's still dead. I did ask if he dropped it, and he gave a vague answer that wasn't clear, but he definitely didn't say "no", so I have a feeling he just killed the thing dropping it.