[clc_mac]

Hi all,

I'm a Packet8 subscriber and I keep getting email messages about their firmware upgrade, which you have to do manually if you don't use Windows. I follow their instructions on their web page, but no luck.

Has anyone had any luck installing this upgrade? If so, how did you do it?

Thanks!

Chris

[robo74]

Yes... I have been upgrading off my mac since I was a customer in Oct 2003.

I believe I just download the file to my desktop and then go to the web interface and do the upgrade after I select the file.

I have had problems in the past but it eventually works after a few tries. Most of the time it works on the first try.

Thanks
Rob

[robo74]

I should also add that (and I hate to say it) I have found MS Internet Explorer seems to work the best for the upgrade :-)


Rob

[clc_mac]

Tried it with no luck. I have my cable modem connected to an AirPort Base Station. Is it possible the AirPort has something to do with it?

Thanks,

Chris

[robo74]

That may be possible. What version are you running now?


Rob

[clc_mac]

I'm running the latest AirPort software (4.1?). I also use Mac OSX 10.3.7.

Thanks,

Chris

[robo74]

Sorry for the delay in response.

I had to kick myself for not being specific.

What version software for packet8?

Rob

[clc_mac]

Hi,

I'm not sure. How do I find out? I haven't been able to locate any Packet8 software on my hard drive and I can't remember if I installed anything when I got it.

Thanks,

Chris

[robo74]

Try this:

You may learn the IP address of your Packet8 broadband adapter using the Packet8 "MyIP" server by dialing 012-0003.


Once you do that, poke around at the web page. From this area is where you do your upgrades.


Let me know what you find.

Rob

[clc_mac]

That did the trick! The upgrade went smoothly with no problems. Apparently I was trying to contact the wrong IP address. Thanks for you help:-)

Chris

[robo74]

No problem, glad you finally figured it out.


Happy talkin!


Rob