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kpne1home · Nov 16, 2005, 01:44 PM

I have a brand new Canon Pixima MP500 that I love except for one problem. I cannot get it to scan at all. Whenever I launch MP Navigator 2.0, it says http://img278.imageshack.us/img278/4548/picture18eo.png. I have installed the latest drivers for the printer and the scanner but it still wont scan. Any thoughts?

TailsToo · Nov 17, 2005, 06:23 PM

You did DL the latest drivers? They worked for me after I did.

kpne1home · Nov 18, 2005, 06:30 PM

Originally Posted by TailsToo

You did DL the latest drivers? They worked for me after I did.

Yup, I downloaded and installed them multiple times yet still unable to scan. What version of OS X are you using. I'm using 10.4.3

TailsToo · Nov 19, 2005, 06:39 PM

I'm on 10.4.3 too - works fine on both my PB and my PowerMac.

jasong · Nov 19, 2005, 10:13 PM

Hmm . . . it works fine on mine too. Titanium Powerbook running 10.4.3. Try using Image Capture and see if that works (it does on mine), that might help narrow down if there is some kind of hardware issue going on.

I love this device, beautiful scans, beautiful prints. Slightly off topic, has anyone figured out how to get the duplex printing to work on the Mac? It's easy to get on my PC, but I haven't figured it out on this side of the pond.

kpne1home · Nov 19, 2005, 11:23 PM

Originally Posted by jasong

Hmm . . . it works fine on mine too. Titanium Powerbook running 10.4.3. Try using Image Capture and see if that works (it does on mine), that might help narrow down if there is some kind of hardware issue going on.

I love this device, beautiful scans, beautiful prints. Slightly off topic, has anyone figured out how to get the duplex printing to work on the Mac? It's easy to get on my PC, but I haven't figured it out on this side of the pond.

The image capture thing works, thanks for the help. For your problem with duplex printing, when i go to print something duplex, i check the box that says automatic duplex printing that is under the duplex printing and margin drop down menu.

jasong · Nov 20, 2005, 09:12 AM

Wow, I feel a bit like a dumba$s now. Thanks for the help!

newrose · Dec 3, 2005, 03:13 AM

I've bought pixma MP500 yesterday. My system is mac os 10.4.3. I've installed CD drivers ald downoloaded update from site, by printer installer doesn't find drivers; it isn't the first printer I install, I've worked hours but I can't make it work. Can you help me?
I need printer for working.
Thanks, floriana

jasong · Dec 9, 2005, 01:58 PM

Plug the printer into your USB port and open the Printer Setup Utility (in /Applications/Utilities). Under Default Browser, the printer should show up as MP500. Under the Print Using pulldown menu choose either Auto Select or Canon IJ Printer.

Write back and let me know if that works or not.

Brownjer · Jan 6, 2006, 01:10 PM

I've had the same issue and been unable to resolve it. The printer will not show up in the printer setup list. It's like the latest drivers just don't work. This is on a 1.67 GHz PB running 10.3.9. The Navigator doesn't recognize the drivers, so it quits with the same error message previously posted. I can't get the thing recognized by TWAIN acquire either.

Originally Posted by jasong

Plug the printer into your USB port and open the Printer Setup Utility (in /Applications/Utilities). Under Default Browser, the printer should show up as MP500. Under the Print Using pulldown menu choose either Auto Select or Canon IJ Printer.

Write back and let me know if that works or not.

newrose · Nov 1, 2006, 12:47 PM

hi!
I've asked for your help some months ago; my powerbook wasn't able to find pixma's MP 500 drivers, obviously installed. After some days of work I've resolved my problem. Well, two days ago unexpectedly my mac has lost drivers. Printer disappeared and if I try to reinstall drivers I can't see them in the list of canon drivers.
I don't remember how I solved my problem in june but I'm sure that I've seen drivers in the right place.
Can you help me, please?
Thanks, floriana

epsonfan · Nov 11, 2006, 09:06 AM

maybe you should check the Canon PIXMA MP500 manual. More canon printer user guides are here

TailsToo · Nov 12, 2006, 10:11 AM

Are there any universal drivers out yet?

TailsToo · Nov 15, 2006, 03:29 PM

Looks like only the print driver is universal - does anyone know if there are any plans in the works for more updates?

nikwax · 07:17 PM

My wife just bought a MP500 and she loves it, except that Photoshop CS2 stopped launching. I tracked it down via Adobe support and they said that the scanner is not TWAIN compatible and to disable the TWAIN plugin by renaming it. Sure enough, that fixed Photoshop, but it means she can't scan from within Photoshop. What's really odd is that she said it was working and just stopped. Reinstalling Photoshop and the scanner driver did not help.

Anyone else seeing this or not seeing this?

Madrag · Nov 29, 2006, 09:04 AM

Originally Posted by TailsToo

Looks like only the print driver is universal - does anyone know if there are any plans in the works for more updates?

I'm just downloading the print + the scan drivers, both universal.
Two separate links, I searched under the model of my MP

Only the MP Navigator seems to still be a PPC...