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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > USB dsl modem causing kernal panics

USB dsl modem causing kernal panics
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Grizzled Veteran
Join Date: Nov 2002
Location: London, UK
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Dec 27, 2005, 07:03 PM
 
OK, after evangelising Mac's for so long, I bought a Mac mini for my mum for christmas. Been setting it all up for her and found that it's been kernal panicking on shutdown.

Going through the panic.log it seems to me that the usb dsl modem they have is causing the problems. I have the latest driver for it (BT voyager 105) and even if not connected to the internet it just seems to stop the system correctly shutting down. The only way to prevent it is to disconnect and unplug the modem from the usb port, which to be honest is just crap.

Anyone seen this and have an idea of how to fix it? Much appreciated if you can,

Cheers,

J.
By all means let's be open-minded, but not so open-minded that our brains drop out - Richard Dawkins
     
Mac Elite
Join Date: Mar 2001
Location: Madison, WI
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Dec 27, 2005, 08:30 PM
 
USB modems are crap, both on Windows and Mac OS. Does it have an Ethernet interface also? If not, maybe you can return it and demand one with Ethernet.
I do not like those green links and spam.
I do not like them, Sam I am.
     
Baninated
Join Date: Sep 2002
Location: http://www.rotharmy.com
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Dec 28, 2005, 09:34 AM
 
he's right , usb modems are terrible , my macs were always crashing due to them , use airport via a router instead
     
Administrator
Join Date: Apr 2001
Location: San Antonio TX USA
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Dec 28, 2005, 11:11 AM
 
The best fix is to get an ethernet-capable DSL modem. Really. Much hardware/firmware is built with Windows in mind and Macs as an afterthought. But any ethernet-capable modem will work all by itself and won't need drivers, firmware or anything else from your Mac. Further, running a USB modem takes resources you could use for other things, like rendering web pages, so moving toward an independent modem is better that way too.

Here in the States we often get our modems from the ISP, which makes complaining that "the modem doesn't work" make sense. I know you'll probably have to buy a different modem, but you should be able to return the USB modem because it 'just doesn't work' with your Mac. A bit more trouble, but it should be worthwhile.
Glenn -----
OTR/L, MOT, Tx
     
   
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