Hi,
I am trying to fix my friend's 3G iPod. I updated the software without erasing it, and it worked. I plugged it back in to charge it after the upgrade procedure, and when I unhooked to give it back to her, there was an image of the dock connector (the end that goes into the iPod) and an arrow, suggesting that I rehook. So I did. And from then on it didn't mount or do anything, and now it won't start up.
Any ideas? It won't go into disk mode, or any other function. I guess I have to take it to apple but I was wondering if anyone has witnessed this. I can't find anything on the apple support forums.
Tom