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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > Que! Firewire 12X10X32

Que! Firewire 12X10X32
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Senior User
Join Date: Feb 2000
Location: Webster, NY, USA
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Jun 6, 2001, 10:47 AM
 
I am not sure if this shoule be here or in 3rd party apps, as I am not really certain of the problem.

I am helping my friend set up a new iBook system (2001 iBook). He purchased a Que! 12x10x32 Firewire CD-RW drive for his machine. I cannot get Toast to recognize the drive is there.

I inatalled everything from the CD that comes with the drive, I even went to QPS's website and downloaded the latest drivers...nothing. The drive does appear in the system profiler, you can put a CD-R in the drive and get a message that the disk is not formatted, and even iTunes seems to recognize the drive (although I have not tested it). But Toast will not.

Can anyone tell me why? I have all the proper etensions on (according to QPS's website) but I cannot toast.

Is this a drive problem, or a toast problem? Has anyone gotten the QPS drive to work with Toast? How?

Please let me know! I am looking like an idiot (yet again) and this is someone I just converted from the PC world to Mac...wouldn't you know it, I tell him how easy it is to add hardware to a mac, and then this happens.

Please help me out...I don't think we'll lose him though, he can't afford another new machine...he's stuck with us, for better or worse.
     
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Join Date: Apr 2001
Location: The bottom of Cloud City
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Jun 6, 2001, 11:06 AM
 
You should NOT install ANY software from Que. Remove them. Then reinstall Toast (if you have Toast 5 it would be better).
Also, the USB and FireWire Authoring Extensions should be OFF as well. The Toast software and extensions will let you burn from iTunes.

Thanks should do it.

"Ahhhhhhhhhhhhhhhh"
     
   
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