[Richard Clark]

My Asta 610S scanner is giving me fits!

It was working fine a couple weeks ago. Nothing has changed to my system, the SCSI chain etc. It is not a software problem.

The SCSI cables have been changed out and all worked when I hooked them up to my external HD.

The Scanner is recieving power but when the software is running (Vista Scan - I've tried 2.4, 3.5, 3.7 and 3.7.3) it can not find the scanner.

There is a terminator at the end of the scanner and it has been reseated a couple times.

I have also changed the SCSI id to see if this would make a difference.

Any help would be greatly appreciated!!!!!

Thanks in advance!

G4/450/DVD RAM/ZIP/SCSI PCI
256 MB RAM
10 GB HD
OS 9.0.4

I have a similar set-up and I seem to recall once in the past the same kind of problem. My dim memory says I had to re-install the scanner software to get back into operation but if you've tried 3 different versions it would appear you have sort of done a re-install. While you wait for a better answer than mine, have you tried the old standby of trashing your VistaScan Preference file and letting the software create a new one?