I don't know if this is in the right forum, but let me give it a try ...
I managed to persuade my dad to get a Mac, when his old old PC should be replaced. So i bought him a 17" PowerBook and he loves it. He uses it to write (MS Word) and for email/internet. Should be simple tasks.
To the computer is attached a multifunction printer, which is also a fax, scanner and copier (HP d135) and it has all been working great - until suddende printing didn't produce any prints. The printer is attached with USB.
I was called in ... and the jumping printer icon in the dock (10.4.6) said printing stopped. If you click on start print job, it starts only to return to print job stopped a few seconds later. It will not print.
So, I thought something could be wrong with the printer driver and downloaded the laest from HP's homepage and installed it.
Then everything worked. But only for a few prints. Then no prints again.
So I looked in Print Central, deleted the printer and wanted to reinstall it in Print Central. But ... clicking on add printer did not produce any option to add the HP d135. It isn't there! I can not add the printer.
Then I have to run through the install printer process again with the latest driver. And again, it works for some prints - or untill the computer sleeps or untill the next day ....
How can the printer disappear once it is installed?
Is the error in the printer or in the computer? I have been tempted to buy him another printer, but apparently it works OK - when it works.
It did not help to try the other USB port.
I am very confused and all input/suggestions are welcome.
Thank you,
Peter
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