[Duozona]

ok, I have downloaded the 1.1 updater, but everytime I try to update I get the message "an ipod is connected but not mounted on the desktop" ?????

Yes, I plug it in, then quit iTunes, then open the updater

Yes I have reset the iPod by pressing and holding menu/play-pause

Yes its fully charged

itunes works fine, iPod works fine, library updates etc..

Im stumped

Chuck

[chabig]

Try launching the updater before you connect the iPod. Once it is running, plug in the iPod.

Chris

[cteselle]

There is a setting in iTunes for you iPod that says something like "Enable Firewire Disk Use". Is that checked? that may be your problem...

good luck!

[Duozona]

Thanks folks, I appreciate your help

......enable firewire disk is checked, and i just tried launching updater then connecting and i got the same result???

im goin nuts with this!

Anymore ideas