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You are here: MacNN Forums > Hardware - Troubleshooting and Discussion > Consumer Hardware & Components > HELP...My iPod is frozen

HELP...My iPod is frozen
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Keda
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Join Date: Nov 1999
Location: Alexandria, VA USA
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Dec 31, 2001, 08:05 AM
 
I was on my way to work this morning and pushed play. The play arrow showed up, but the timer stayed at 0:00. Then I pushed menu, and thats where it is now.

Nothing seems to work. I cant even turn it off and back on again. How do you reboot this thing?
     
Keda  (op)
Senior User
Join Date: Nov 1999
Location: Alexandria, VA USA
Status: Offline
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Dec 31, 2001, 08:09 AM
 
Reset Your iPod
If the iPod is not responding and appears to be frozen: Attach power, press and hold the "Menu" and "Play/Pause" buttons simultaneously for approximately 10 seconds to reset the iPod. Upon reset your will see the iPod name and the Apple logo. Resetting the iPod will not affect your music, data files, or customized preferences.
Nevermind. I dont usually get anywhere at Apple's site, so I come here first. Anyways, I found the answer.
     
   
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