[slider]

I have a UMAX 1220U and I think it might be broken. I have tried all the software, Vista Scan 3.1 and 3.5.1 and even MagicScan. I had uninstalled and reinstalled it several times and I even did a clean install for other reasons and tried installing the Software again. So I think that the scanner it self might be broke. Question is how do I find out. The power light is on, and yes it's hooked up right.

Thanks

[Don Foy]

What system and mac are you running it on? Using a hub or USB port on mac? Does the software run, just not find the scanner?

Any other details that might help us dig into this?

[Adam Silver]

TechTool Pro has a scanner test.

http://www.micromat.com/

Call UMAX ... maybe you have to install things in a particular order (see my post on the Acer 320U). You might get lucky, as I did, & get someone that knows what's going on.

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I got it to work, appearently the VistaScan install program was not putting it's information into the TWAIN folder. I installed once and that was the message I got, a second installed fixed the problem.

Thanks for the input.