[pumpkinwhite]

Hi, I recently bought an eyetv 250. The closed captioning does not display properly. Many alphabets gets omitted, and letters get jumbled up frequently. Sometimes, it skips a line or displays it for only a fraction of a second. At its worst, the closed captioning is totally illegible. At its best, every other line has many letters missing or displayed incorrectly. (eg. 'brother' is displayed as 'brhr' or 'missed' as 'myissed' ). I tested programs on my tv directly, and they display fine, and so i know its not a problem with the signal. the same program which is fine on the tv, is not proper on eyetv. Also, this is a problem with every channel, and is pretty consistent. Has anyone else experienced such problems? I do not know whether it is a problem with my unit or a software problem with eyetv 2. Kindly advise. I am using an Intel core duo imac (20"). Thank you.

[nerd]

Have you tried to update EyeTV? There might be a bug fix. I have the TV MiniHD so the captioning is different standard but it does work fine.

[pumpkinwhite]

I am using the latest update (2.3.1). The problem was present even in version 2.3. I bought a signal amplifier to improve the signal quality. That has helped a bit. There is no jumbling, but still a lot of dropped letters in almost every line. The video quality is excellent. It seems to me that the tuner cannot decode the closed captioning properly. I am awaiting elgato's response to the problem.

[pumpkinwhite]

It seems the problem was with only my eyetv 250. The closed captioning was not proper even when i connected it to a dvd player. Elgato tech support was very prompt and are replacing my unit. Hopefully the new one will work fine.

[nerd]

If you have a clean picture you shouldn't have any problems with captioning. You can even have a some what crappy picture and the captioning data will still survive. Hope the new box fixes it.