I've purchased from no less than 25 different online computer part vendors, and never got charged for something I didn't receive, if that's what you are asking regarding "reliability." 3 worst cases: 1 had something out of stock for 2 years and still don't have it in stock. (this is a book actually, spanish version of "the little prince".) 1 was out of stock at the time of order and didn't have any stock for over a month, so I never heard from them nor got charged by them again. 1 was shipped out 10 days after the order when they have the item in stock, and shipped out the wrong method when I paid $20 extra for shipping, which I'll be refunded for. Oh, yeah, after 4 years of purchasing online, my credit card got compromised twice though...Once was Egghead, and once recently not knowing how, but Visa company's nice 'bout these things, just a little hassle.
As for the reliability of the Microdrive, its IBM, your call. IBM used to be the bar of excellence until their usage-hour rating on the GXP harddrive fiasco, so I no longer trust their products, but that's just me.
So final word...I like the package from cititronics and their website looks professional enough to be a good vendor.
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