[The Dude]

Hey all. My Intellimouse has officially died on me. When I plug it in, the LED doesn't light up and nothing responds. So, I called Microsoft and they said they would get back to me in 24 hours.

My question is, seeing as these mice have a lifetime limited warrenty, have the people who have had theirs die, had good results from MS support? Hopefully they will replace mine, did they replace yours?

[lucylawless]

good news. My intellimouse Optical died about like that about 3 months ago. I called up MS customer support and jumped through some hoops, but they sent me a new mouse. Plus, they said my model was no longer available (though I've seen it for sale since then), so they gave me an upgrade (two more buttons for a total of 5). I didn't have to send back the dead one, but it did take a few weeks for the replacement to arrive.

In the meantime I had bought a Kensington mouse-in-a-box (the low end one), and it sucks a big one...

[The Dude]

Ah, good good!

Thanks Lucy, that's what I wanted to hear!

Fortunately, the mouse that crapped out on me was the black one with 5 buttons.