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External Hard Drive not recognised
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Fresh-Faced Recruit
Join Date: Sep 2000
Location: Scotland, UK
Status:
Offline
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Still dealing with teething troubles on a new G4 tower and system 9.2 with my old peripherals...Actually. my hard drive is only six months old so aint THAT old. Anyway. It's a BOX external HD, 40 GB capacity and full of digital photos. It needed no extra software to run on my former machine, an iMac DVD; just plugged and played. New machine won't register its existence. Tested the Firewire ports with another device and they're fine with that (Camcorder) but the firewire drive doesn't even register as an unknown device, just as nothing attached. Any clues as to why this might be are welcome. Usually have HDS tools installed as the software to find attached drives - might this nee dan upgrade too?
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Junior Member
Join Date: Jun 2001
Location: Schaumburg, IL
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Offline
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Which external HD are you using? Have you checked the manufaturer's site for a driver?
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Fresh-Faced Recruit
Join Date: Sep 2000
Location: Scotland, UK
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Originally posted by Valentine:
<STRONG>Which external HD are you using? Have you checked the manufaturer's site for a driver?</STRONG>
Hi. IT's a BOX drive. That's the make. As far as I am aware it doesn't need a driver, or didn't under 9.1. I am wondering if this oculd be a system 9.2 thing???
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Addicted to MacNN
Join Date: May 2001
Location: Zip, Boom, Bam
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What Firewire version do you have? I had a similar problem with a friend's PowerBook not seeing a FW external Hard drive. Updated to FW 2.8 and all was fine.
Maybe it's an OSX-9.2 issue??!
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Fresh-Faced Recruit
Join Date: Sep 2000
Location: Scotland, UK
Status:
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Originally posted by CRASH HARDDRIVE:
<STRONG>What Firewire version do you have? I had a similar problem with a friend's PowerBook not seeing a FW external Hard drive. Updated to FW 2.8 and all was fine.
Maybe it's an OSX-9.2 issue??!</STRONG>
Been faffing about with the good people at Indigita all day to see what light they can throw on this one, and they reckon, through an analysis on a thing called a FIREWIRE TROUBLESHOOTER programme that it's possibkly a bad bridge or bad cabling in the G4. how likely is this? It's only one week old, this machine!! the drive DID eventually show up intermittently, but cuts out after a few minutes and crashes or hangs the Mac. Serious drag. Thanks for all davice so far.
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Dedicated MacNNer
Join Date: Oct 1999
Location: Heath Springs, SC
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Is this a bus-powered drive? I've had a similar problem with 9.1 and a portable drive on a blue and white. Under OS X, it was fine. I also had a similar problem that was related to an extension. May try with all extensions off (you may need firewire).
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Mac Enthusiast
Join Date: May 2001
Status:
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Maybe this isn't of any help but you know the firewire ports in g3&4 towers can supply power to most devices. All of the imacs from what i understand are unable to supply this power. Maybe it's silly, but maybe it uh... Doesnt need to be plugged in? That's the only real difference (other than drivers) that i can think would exist between you running the drive on an imac, and you running it on the g4. If that doesn't work (which it probably wont), try updating the firewire drivers as stated before. If it works with the camera, i doubt there's a problem with your firewire port, and it's also unlikely that there's a problem with the cabling. Also, feel free to pester apple, as you're still on warantee.
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Mac Pro 8x2.8 | Macbook 2.13 | Saab Trionic 7 (thats right, runs on a 68k!)
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